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Operations Analysis Engineer
@238 KONE Elevator (M) Sdn. B
[Hiring] Operations Analysis Engineer @238 KONE Elevator (M) Sdn. B
Mar 17, 2025 - 238 KONE Elevator (M) Sdn. B is hiring a remote Operations Analysis Engineer. 💸 Salary: unspecified. 📍Location: Asia.
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Role Description
The Operations Analysis Engineer is part of KONE's Remote Monitoring and Support team that identifies elevator faults and issues remotely from our Global Operations Centre. They work together with KONE's field operations personnel to pro-actively raise and solve site issues, ensuring smooth elevator and escalator performance for KONE's customers worldwide.
- Monitoring of KONE's strategic Major Project and Hi-Rise projects within assigned regions
- Perform daily analysis of critical issues to determine root causes
- Providing technical support off-site (90%) and on-site (10%) when required
- Development of existing data analysis systems and tools while maintaining own database
- Utilization of collected data to generate related analysis reports
- Take part in cross-functional collaboration to create new solutions for continuous improvement
- Ensuring that work is carried out in line with clearly defined procedures and guidelines while working in a well-organized manner
Qualifications
- Proficiency in Mandarin to support and liaise with stakeholders for our Greater China region
- Understanding of circuit diagrams and electrical components
- Good debugging skills with software and hardware
- Managing the basics of IT
- Data handling skills (collect, organize, store) and ability to transform data into meaningful information
- Strong presentation skills to showcase analysis results to reporting stakeholders
- Keeping various teams up to date with the latest status of assigned projects and tasks
- Understanding of business needs based on analyzed results
- Experience with projects related to internet connectivity / IoT
- Experience working with Power BI, and advanced Microsoft Excel skills will be an added advantage
- Exposure working with stakeholders in an international setting will be an added advantage
- Candidates must possess an engineering degree in any discipline
Benefits
- Career progression and opportunities within a global organization
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work
- Comprehensive learning and development programs covering a wide range of professional skills
- You are surrounded by fun colleagues and a lively working environment within the Shared Services team and KONE Front Line
- All leaders are great and open-minded
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| 📍 | Be aware of the location restriction for this remote position: Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
unspecified
|
Remote
Location
Asia
|
|
Job Type
full-time
|
Posted
Mar 17, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
