[Hiring] On-Call Enrollment Management Project Support @Santa Clara University

Role Description

Reporting to the Enrollment Management Senior Director of Systems, Technology and Data Analytics, this position will provide support for the Enrollment Management various projects in technical testing and troubleshooting across systems including Slate, Workday, PowerFAIDS, and Snowflake.

• Support integrations between Slate and PowerFAIDS for the PowerFAIDS project
• Testing integrations between Slate and PowerFAIDS and making the needed adjustments on Slate queries and source formats
• Testing financial aid award letters and college financing plans
• Troubleshooting integrations errors
• Support integrations between Slate and Workday for the Admission integration redesign project
• Participating in the new admission integrations design between Slate and Workday
• Testing integrations and making the needed adjustments on Slate queries and source formats
• Troubleshooting integrations errors
• Support Workday Unified Duplicate Management Framework (UDMF) project
• Creating test cases
• Performing testing process
• Provide feedback to the IT project team
• Support the Snowflake data lake project
• Verifying data injected into Snowflake
• Developing reports in Snowflake
• Support the CollegeVine AI project
• Verifying the AI calculation results
• Troubleshooting the AI accuracy issues

Qualifications

• Prior work experience with Slate, Workday and/or PowerFAIDS preferred
• Sensitivity toward people of diverse social, cultural and ethnic backgrounds
• PC proficiency required including Windows, Word, and Excel
• Working knowledge of WorkDay, Google Suite, and Slate is highly desirable
• Commitment to customer service, both internal and external to the department
• Understanding and appreciation for the Jesuit, Catholic mission, goals and values of the University
• Strong organizational, communication, and time management skills essential
• Bachelor’s degree preferred
• Prior higher education experience preferred

Requirements

• Considerable time is spent at a desk using a computer
• May be required to travel to other buildings on the campus

Work Environment

• Typical office environment: mostly indoor office environment with windows
• Frequent interruptions, particularly during large events
• Routinely uses standard office equipment
• Telecommute within registered states: California, Nevada, Oregon, Washington, Arizona, and Illinois