[Hiring] Office Services Coordinator @Montgomery County

Role Description

The Inmate Records section is seeking an experienced and skilled individual to work as an Office Services Coordinator. The Office Services Coordinator position is located at the Montgomery County Detention Center (1307 Seven Locks Road, Rockville, MD) within the Detention Services Section. The Records Section operates 24 hours per day, 7 days per week, providing public safety services to multiple stakeholders. The selected applicants will work Monday through Friday and daytime hours. The position is Telework Eligible after meeting training and department requirements.

The selected individual will work within a fast-paced team environment of Correctional Records Coordinators and managers. The employee in this position will be responsible for all clerical and administrative support functions within the Records section, requiring a proficient working level with office automation to perform the duties of this position. Data management, organizational skills, and multitasking are essential to manage the various responsibilities assigned to this position. The incumbent must be able to effectively communicate with a diverse population of clients while establishing and maintaining effective working relationships with representatives of various public safety organizations, private organizations, and the general public. The employee needs to demonstrate the ability to deal tactfully and equitably with people.

What You'll Be Doing

• Maintaining past incarcerated individuals’ files, including coordination of archiving files;
• Processing court-ordered expungements for the Detention Services Division;
• Providing customer service to the public, the courts, DOCR staff, and other law enforcement agencies;
• Preparing and maintaining monthly and annual billing reports for federal and state reimbursement;
• Creating logs for SCAPP billing and Juvenile holding;
• Entering data in CJCMS;
• Preparing a variety of documents using Microsoft Office Suite and distributing as needed;
• Coordinating and attending meetings, and providing meeting minutes;
• Maintaining and ordering section inventory;
• Updating various databases;
• Delivering and/or picking up items from the County’s central mail room;
• Making recommendations for office automation.

Qualifications

• Four (4) years of progressively responsible office support experience.
• Graduation from high school or High School Certificate of completion recognized in the State of Maryland.
• An equivalent combination of education and work experience may be substituted.

Requirements

• Prior to appointment, the selected applicant must successfully complete a comprehensive background investigation, medical review, and a drug/alcohol screen.
• Applicants are encouraged to carefully read the substance abuse disqualification for this position prior to applying.
• Prior to a promotional appointment within DOCR, the selected individual must answer the Prison Rape Elimination Act (PREA) questions and submit to a criminal history check.

Preferred Criteria, Interview Preferences

• Experience working with and processing confidential data.
• Advanced Experience in records management, file maintenance, and archiving.
• Knowledge or experience with criminal justice, correctional, court, or law enforcement data systems.
• Experience analyzing, reviewing, and entering data.
• Experience at an intermediate or advanced level using Outlook, Word, and Excel, and at a basic to intermediate level using SharePoint.
• Experience providing excellent customer service to stakeholders and the community.
• Experience providing multiple administrative functions or support in a time-sensitive, regulated environment requiring confidentiality.
• Experience providing administrative support to multiple people in a fast-paced, high-volume environment within an organization and/or work unit.

IMPORTANT INFORMATION

The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.

Montgomery County Government (MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law.

MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability.

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job.

This will establish an Eligible List that may be used to fill both current and future vacancies.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment.