[Hiring] Office Administration Receipt Records Clerk @HRS Talent Solutions

Role Description

This remote administrative role handles payment receipt records after information has been supplied through an approved channel. Responsibilities include:

• Locating the related customer account and checking identifying details.
• Filing the receipt or confirmation in its assigned place.
• Noting when a match cannot be made.
• Matching payment messages to the authorized account information before attaching proof.
• Noting differences and asking the billing team to review discrepancies.
• Handling receipt copy requests with the correct recipient and document version.
• Recording the status in the tracking system.
• Responding to routine questions about receipt status.
• Maintaining a clear distinction between completed items and those pending additional information.

Qualifications

• Good customer service experience is useful for communicating status without overpromising.
• Office administration experience is useful for careful electronic filing and follow-up.
• Ability to compare names, dates, and references attentively.

Requirements

• No formal accounting qualifications required.
• Experience with accurate filing, account records, or careful handling of documents is beneficial.
• Ability to follow instructions and raise uncertain matches.

Benefits

• Remote work opportunity.
• Training provided on filing structure, document categories, and escalation steps.