[Hiring] Network Architect & CMDB Discovery Lead @Nexiva

Role Description

We are seeking an experienced Network Architect & CMDB Discovery Lead to lead enterprise integration architecture, automated discovery solutions, CMDB population, and legacy data migration for a large-scale BMC Helix ITSM SaaS implementation supporting.

This role will be responsible for designing and implementing enterprise integrations, managing BMC Discovery configurations, ensuring accurate Configuration Item (CI) population across a 50,000+ asset environment, and overseeing the migration of data from legacy BMC Remedy systems. The ideal candidate will possess deep expertise in network architecture, ITSM integrations, discovery tools, CMDB management, and large-scale enterprise migrations.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).
• Minimum 8 years of experience with BMC Remedy, BMC Helix CMDB, and Discovery solutions.
• Hands-on experience with BMC Discovery (ADDM) or comparable enterprise discovery platforms.
• Proven experience leading large-scale Remedy-to-Helix or similar ITSM platform migrations.
• Strong experience implementing and managing multiple simultaneous enterprise system integrations.
• Expertise in REST APIs, Web Services, middleware integration, and data transformation processes.
• Strong knowledge of CMDB architecture, discovery, and configuration management practices.
• Experience working within enterprise environments supporting 50,000+ managed assets.
• Strong analytical, troubleshooting, and documentation skills.
• ITIL v4 Foundation Certification or higher.
• Experience supporting government, public sector, healthcare, or regulated environments.
• Knowledge of service mapping and dependency relationship modeling.
• Experience with cloud-based ITSM and SaaS platforms.
• Familiarity with enterprise monitoring, observability, and security platforms.
• Experience with automated discovery governance and CMDB data quality initiatives.

Requirements

• Lead the design, implementation, and support of enterprise integrations between BMC Helix and agency systems.
• Architect secure integration solutions using REST APIs, Web Services, middleware platforms, and enterprise connectors.
• Design and implement integrations with:
  • Microsoft Teams
  • Box
  • Okta Single Sign-On (SSO)
  • Jira
  • SolarWinds
  • Dynatrace
  • Asset Management Databases
  • Security Information and Event Management (SIEM) platforms
  • Ivanti (Phase II)
  • Genesys Telephony (Phase II)
• Lead BMC Discovery (ADDM) implementation and configuration for automated asset discovery and CI population.
• Establish discovery processes and governance to maintain accurate CMDB records.
• Manage discovery data reconciliation and synchronization with the BMC Helix CMDB.
• Support service dependency mapping and relationship modeling for impact analysis and service visibility.
• Ensure authoritative data sources are properly integrated into CMDB operations.
• Design and execute migration strategies from legacy BMC Remedy environments to BMC Helix ITSM SaaS.
• Lead extraction, transformation, validation, and loading of data into the target platform.
• Manage migration activities including:
  • Test environment migrations
  • Data validation
  • Parallel testing
  • Production cutover planning
• Migrate Change Request (CR) tickets and operational records with full data fidelity.
• Archive and preserve historical records in accordance with agency retention requirements.
• Produce migration validation reports verifying:
  • Record counts
  • Field mapping accuracy
  • Data integrity
  • Attachment migration completeness
• Ensure all integrations successfully complete:
  • Functional Testing
  • Integration Testing
  • Performance Testing
  • User Acceptance Testing (UAT)
  • Security Testing
  • Disaster Recovery / Business Continuity Testing
• Coordinate network connectivity, firewall rules, and security requirements with infrastructure teams.
• Design secure API communication and data transfer mechanisms.
• Configure log forwarding and security monitoring integrations with centralized SIEM platforms.
• Create and maintain:
  • Integration architecture documentation
  • API specifications
  • Data mapping documents
  • Discovery configuration documentation
  • Migration runbooks and operational procedures

Benefits

• Deliver reliable and scalable enterprise integrations across all required systems.
• Achieve accurate automated discovery and CMDB population for 50,000+ assets.
• Successfully migrate legacy Remedy data with validated integrity and completeness.
• Enable service dependency mapping and impact analysis capabilities.
• Ensure all integrations and migrations pass required testing and compliance standards.
• Provide comprehensive documentation and operational readiness for agency support teams.