[Hiring] Network Administrator Co-op @Verndale

Role Description

Reporting to the Director of Infrastructure, the Network Administrator provides setup and support for internal Verndale employees. This includes supporting internal servers, workstations, etc.

• Fulfill internal network support requests on a daily basis.
• Respond to IT Help Desk incidents internally from Verndale employees.
• Respond to security alerts.
• Monitor systems/networks and validate alarms from monitoring tools, administering first-level troubleshooting and support, providing confirmation of issues and events.
• Perform written and verbal turnover of open issues/upcoming maintenance.
• Upgrade and maintain Verndale employee laptops and software.
• Troubleshoot hardware and network outages; including investigating network issues, escalating problems to vendors and/or service providers as needed, performance tuning, etc.
• Install and implement security programs.
• Disaster recovery planning and execution.
• Maintain inventory of IT assets and services.
• Other responsibilities as assigned.

Qualifications

• Bachelor's Degree Candidate in Computer Science, Computer Engineering, MIS, CIS or related field.
• Experience configuring and troubleshooting servers, PCs, routers, switches, firewalls, wifi access points.
• PC/Mac application experience.
• Ability to learn quickly as you go (examples include Office365, Slack, Zoom).
• Must be familiar with fundamental operations concepts such as change control, importance of good documentation and problem ownership.
• Good knowledge of security fundamentals.
• Ability to work independently.
• Good verbal and written communication skills.
• Proven ability to work effectively in a team environment.
• Must be able to handle the demands of a fast-growing company and provide direction to other functional departments in the area of improving infrastructure operations.

Benefits

• We are a rapidly growing company that is just as scrappy and entrepreneurial today as when we were founded in 1998.
• We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
• We foster a culture that enables every person in the organization to do the best work of their career.
• We offer regular training and professional development to move careers forward.
• Client and employee satisfaction are our two most important business metrics.
• We celebrate and champion diversity, equity, and inclusion.
• We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
• We offer top-of-the-line Health Insurance, plus monthly perks customized to meet individual employees’ needs.
• We support a healthy work/life balance.
• We are fully remote enabled and embrace the evolving definition of the workplace.