[Hiring] NetSuite - Sr. Consultant - Managed Services @SaaS Consulting Group

Role Description

Our NetSuite Managed Services Consultants have a passion for enabling companies to more effectively operate their businesses. They deliver this through the use of NetSuite and the implementation of leading business practices. As a leader, they possess the desire to serve customers in a way that adds value. Sound like you? Then, SaaSCG might just be your next home.

Essential Duties

• Provide on-demand consulting services to SaaSCG NetSuite clients who have completed their implementations.
• Evaluate and document customer requirements.
• Guide customers through SCG best practices that, if implemented, may resolve the requirement.
• In concert with the customer; design, test, and implement Netsuite functionality to successfully implement those solutions.
• Escalate tasks or enhancements to other SaaSCG NetSuite team members with either specialized skills and/or familiarity with the client’s environment and business processes.
• Provide on-demand learning assistance to clients, including navigation, workflows and saved search creation.
• Take a hands-on approach with architecture, troubleshooting and providing solutions/fixes for complex business requirements.
• Triage requests and identify resolution timeframes for fixes and/or system changes.
• Ability to focus on client service and striving to exceed clients’ expectations.

Qualifications

• At least 2 years experience in practical sales, sales operations, systems consulting, project management, or operational/accounting role(s).
• At least 2 years experience as an advanced NetSuite (or similar Accounting/ERP system) user or consultant, with specific focus in Advanced Financials (NetSuite OneWorld Architecture/Global Consolidations and Multi-Book experience preferred), Order to Cash and Revenue Processes (ASC606, Advanced Revenue Management and Fair Value Allocation experience preferred).
• Takes initiative to learn new business processes/applications as needed and use strong analytical problem solving skills to address client needs.
• Strong ambition to become a subject matter expert in NetSuite features and functions to support end-to-end implementation and optimization projects.
• Excellent communication skills, and ability to foster internal and customer relationships.
• Bachelor’s Degree in Accounting, Finance, Business, Information Systems or other related disciplines.
• NetSuite Certifications highly preferred (ERP, ARM, Multi-Book, Financial User, Administrator, SuiteFoundation, etc.).
• Ability to travel as needed.