[Hiring] Motor Vehicle Investigator @State of Nebraska

Role Description

The Nebraska Motor Vehicle Industry Licensing Board is seeking an eastern Nebraska Investigator. Responsibilities include investigating consumer complaints and acting as an educational resource to dealers. The Investigator will be responsible for a region consisting of counties in Eastern Nebraska as well as assisting other investigators in their regions as needed. Because this is a remote field position, preferred applicants would be from Eastern Nebraska. The Investigator will have access to a state vehicle during normal hours of employment.

Job Duties

• Investigate possible violations of the Motor Vehicle Industry Regulation Act such as:
  • Open titles
  • Odometer fraud
  • Unlawful use of dealer plates
  • Identification number violations
  • In-transit decal violations
  • Dealer’s failure to deliver title, registration documents and certificates of title by fraudulent means
  • Altering Vehicle Identification Numbers (VINs)
  • Fictitious or forged information on certificates, applications, or bills of sale
• Investigate complaints filed against motor vehicle/trailer/motorcycle dealers by collecting and reviewing evidence including copies of all documents related to the investigation and statements made by the parties and witnesses.
• Prepare written investigative reports and mediate consumer complaints.
• Testify at Motor Vehicle Industry Licensing Board hearings.
• Collaborate with the Department of Motor Vehicles, county officials, local law enforcement, attorneys, insurance companies, federal officials, and other entities to facilitate the investigation and provide documentation of relevant facts.

Qualifications

• Post secondary education in criminal justice, business or public administration.
• Previous work experience in the motor vehicle industry, law enforcement, or investigative experience in other state, local or private agencies. Experience can be substituted for education on a year-for-year basis.
• Current Nebraska Law Enforcement Certification to be eligible for a Nebraska Deputy State Sheriff Commission (preferred).
• Bilingual skills, specifically Spanish or Arabic (preferred).
• Completion of required annual 32 hours of continuing education and annual Firearms qualification (preferred).

Requirements

• Knowledge of techniques and procedures used in investigations and inspections.
• Understanding of the principles and practices of interviewing.
• Familiarity with departmental rules and regulations, and the Motor Vehicle Industry Regulation Act.
• Experience or the ability to become VIN Inspection certified.
• Able to communicate effectively and interpret laws, statutes, and legal documents.
• Ability to make independent judgments and decisions.
• Interact professionally with licensees, the public, and law enforcement agencies.
• Identify and extract pertinent information from records, conversations, and observations.
• Prepare complete, detailed, and factual investigative reports.
• Collect, organize, and present testimony effectively during board meetings, hearings, civil and criminal court.
• Proficient with basic computer/technology software/hardware including Microsoft Office, Outlook email, iPad, and iPhone.

Benefits

• Comprehensive package of pay, benefits, paid time off, retirement, and professional development opportunities.
• Benefit eligibility may vary by position, agency, and employment status.
• For more information on benefits, please visit: State of Nebraska Benefits .