[Hiring] Motor Claims Handler @Sedgwick

Role Description

Join our Motor Division as a Claims Handler, managing a portfolio of motor damage claims for key clients. As a Motor Claims Handler, you'll take ownership of a portfolio of motor files. You will be required to:

• Assess both liability and quantum.
• Determine coverage.
• Manage your assigned claims in an expedient, compliant, and customer-focused way.

We're looking for someone with experience in managing motor claims, ideally gained in a similar motor claims environment. We are looking for someone to join this fast-growing team who is looking for opportunities to develop personally and is able to contribute to improving the overall performance of the team.

Qualifications

• Claims Portfolio Management – Essential experience managing motor claims in accordance with SLAs and KPIs.
• Insurance Qualifications – APA qualification is a minimum requirement; ideally, the candidate will have CIP and be progressing with further qualifications.
• Technical Claims Knowledge – Knowledge of how to assess both liability and quantum, the investigations to be undertaken, and a good understanding of motor coverages generally.
• Investigation & Decision Making – Confident carrying out desktop liability investigations, reviewing evidence, determining liability, and making accurate, well-reasoned decisions.
• Customer, Client & Complaint Handling – Excellent written and verbal communication skills, with a customer-focused approach, confidence liaising with clients and colleagues, and complaint handling experience considered advantageous.
• Negotiation & Claims Resolution – Strong negotiating, influencing, and problem-solving skills, with the ability to investigate and settle claims in a timely, compliant, and commercially aware manner.
• Attention to Detail & Accuracy – High levels of accuracy and attention to detail when reviewing documentation, assessing claims, and maintaining records.
• Adaptability & Resilience – Able to thrive in a dynamic and target-driven environment, managing deadlines, changing priorities, and business needs with a positive and flexible approach.

Benefits

• Bonus/incentive scheme
• 20 days' annual leave entitlement
• Bike to Work Scheme
• Tax Saver Travel Scheme
• Discounted onsite Gym Membership (Dublin 4)
• Discounted onsite Montessori (Dublin 4)
• EAP – Employee Assistance Programme
• Life Cover
• PHI – Permanent Health Insurance
• Exams & Professional Membership Fees
• Professional and personal development opportunities

Company Description

At Sedgwick, you'll help people and businesses recover when the unexpected happens, working alongside some of the most trusted names in insurance. From day one, you'll have access to learning and development opportunities, including professional qualifications through our partnership with the Insurance Institute, helping you grow your skills and build a rewarding long-term career. You'll join a team that's passionate about making a difference, where every role contributes to our shared purpose of caring for people and helping businesses recover.