[Hiring] Mission Technology Champion @Maximus

Role Description

Maximus is currently seeking a Solutions Analyst to support our Federal Health market as a trusted connective resource between our growth, technology, and operations organizations. This role is built for an emerging, mid-level professional with a proven track record of customer engagement, proposal, white paper and RFI writing, and working alongside technology teams.

This is a remote position.

Essential Duties and Responsibilities:

• Responsible for the architectural integrity of the program and maintaining the enterprise vision of the solution from a technical and business perspective.
• Find balanced solutions that satisfy both business and technical requirements.
• Responsible for the business/technical solution and guiding what should be done within the program to ensure alignment with the enterprise strategy.
• Provide technical design, prototype development, and support to program management in the initiation, design, development, implementation, maintenance and management of service-based enterprise architecture.
• Lead enterprise architecture analysis, evaluation, design, integration, documentation, and development.
• Mediate between competing priorities or technical disagreements.
• Participate in technical working sessions and gather input from SMEs.
• Work with internal and external teams to incorporate domain-specific capabilities and competencies into solution designs.
• Work closely with business leaders, customers, or other stakeholders to understand priorities and constraints.
• Facilitate collaboration across organizations and act as a bridge between technical teams and non-technical stakeholders.
• Work directly with customers to understand their needs and design tailored solutions.
• Help guide teams through technology transitions.
• Support training and adoption efforts to ensure successful implementation.
• Communicate and collaborate both internal and external to the organization, which includes stakeholders, clients, SMEs, vendors and various teams.
• Provide guidance, coaching, and training to technical employees across the company.
• Delegate and review work of junior technical professionals.

Job-Specific Essential Duties and Responsibilities:

• Serve as an early point of coordination for fast-turn customer information requests within the Federal Health market vertical.
• With the oversight of both the Growth and Technology teams, triage incoming requests, identify the right internal contributors, and drive them to an on-time, quality response.
• Maintain a working library of reusable content, past responses, and approved messaging to accelerate future turnarounds.
• Reach across growth, technology, and operations organizations to gather inputs and translate them into a single, coherent customer-facing narrative.
• Act as an honest and transparent broker between technical and non-technical contributors.
• Build and maintain relationships with subject matter experts across the enterprise.
• Draft and/or co-author white papers, RFI responses, and concept papers that clearly articulate Maximus's value proposition.
• Support RFP development by contributing technical and programmatic content.
• Support color-team reviews, incorporate reviewer feedback, and help maintain compliance and requirements traceability.
• Support the preparation and delivery of customer briefings, capability demonstrations, and industry-day materials.
• Engage directly with customers to understand mission priorities, pain points, and information needs.
• Translate customer conversations into actionable inputs for growth, technology, and operations stakeholders.
• Actively use AI tools to accelerate research, first-draft content generation, and quality/compliance checks.
• Treat AI as a force multiplier for human judgment.
• Identify and share opportunities to apply AI and automation.
• Engage with engineering and Agile delivery teams to understand current and planned technical capabilities.
• Participate in Agile ceremonies as needed.
• Translate technical capabilities into customer-friendly language.

Qualifications

• Bachelor's degree in related field.
• 7-10 years of relevant professional experience required.
• Equivalent combination of education and experience considered in lieu of degree.
• 5 years of experience with a demonstrated track record of customer engagement, white paper development, RFI/RFP responses, and proposal support.
• Experience working within or alongside federal health markets strongly preferred.

Requirements

• Proven ability to engage directly with customers and represent Maximus credibly.
• Strong technical writing skills with demonstrated experience producing white papers, RFI responses, or similar content.
• Excellent verbal communication skills, including comfort presenting in or supporting customer briefings and demonstrations.
• Genuine interest and aptitude for how technology — including AI — can be leveraged.
• Strong organizational skills with the ability to manage multiple fast-turn requests simultaneously.
• Detail-oriented, proactive, and comfortable operating with a degree of ambiguity.

Benefits

• Health insurance coverage.
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays and paid time off.