[Hiring] Middleware Support Engineer @Npo Usa

Role Description

• Middleware Administration & Support:
  • Install, configure, and maintain Apache, IBM WebSphere, Tomcat, and IIS environments across development, QA, and production.
  • Manage application deployments, patches, upgrades, and environment refreshes.
  • Monitor system performance and troubleshoot issues related to middleware, integrations, and application connectivity.
  • Configure and manage clustering, load balancing, and high-availability setups.
• Performance & Optimization:
  • Analyze logs, thread dumps, and performance metrics to identify bottlenecks.
  • Tune JVMs, web servers, and application servers for optimal performance.
  • Implement caching, connection pooling, and resource optimization strategies.
• Security & Compliance:
  • Apply security patches, SSL/TLS certificates, and hardening standards.
  • Work with security teams to ensure compliance with corporate and regulatory requirements.
  • Manage authentication/authorization integrations (LDAP, SSO, OAuth, etc.).
• Automation & DevOps Integration:
  • Develop scripts (Shell, Python, PowerShell, etc.) to automate deployments, monitoring, and maintenance tasks.
  • Integrate middleware components with CI/CD pipelines (Jenkins, GitLab, Azure DevOps, etc.).
  • Support containerization and cloud migration efforts where applicable.
• Incident & Change Management:
  • Provide L2/L3 support for middleware-related incidents and service requests.
  • Participate in on-call rotation for critical production support.
  • Document changes, configurations, and troubleshooting procedures.
• Collaboration & Communication:
  • Work closely with application developers, DBAs, network engineers, and security teams.
  • Provide technical guidance and mentorship to junior team members.
  • Participate in architecture discussions and contribute to middleware strategy.

Qualifications

• Strong hands-on experience with Apache HTTP Server, IBM WebSphere, Tomcat, and IIS.
• Solid understanding of HTTP/S, J2EE architecture, web services, and application hosting.
• Experience with Linux/Unix and Windows Server environments.
• Familiarity with load balancers, reverse proxies, and network fundamentals.
• Proficiency in scripting (Shell, Bash, Python, PowerShell).
• Experience with monitoring tools (Zabbix, etc.).
• Knowledge of SSL certificates, keystores, truststores, and security protocols.
• Strong analytical and troubleshooting skills.

Requirements

• Strong communication and documentation abilities.
• Ability to work under pressure in mission-critical environments.
• Collaborative mindset with a focus on continuous improvement.
• Attention to detail and commitment to operational excellence.

Benefits

• Salary: $18000 - $25000, based on skills.