[Hiring] Middle RAF Operations Specialist @GR8 Tech

Role Description

This role exists to protect our sportsbook ecosystem from financial leaks and sophisticated fraud. You’ll help us maintain platform integrity and profitability by analyzing real-time betting data, neutralizing risks, and catching vulnerabilities before they scale.

What you’ll drive:

• Real-Time Detection & Monitoring:
  • Validate live and pre-match sports betting activity using Fairplay Monitor and internal alert systems.
  • Detect and intercept suspicious betting patterns, including arbitrage, value exploitation, latency abuse, and abnormal winnings.
  • Analyze player behavior across multiple accounts to uncover organized fraud rings and bonus abuse.
• Risk Decisions & Execution:
  • Apply immediate risk mitigation actions, independently triggering account segmentation, betting limits, and market restrictions.
  • Drive verification requests for suspicious accounts to strictly validate player identities and block bad actors.
  • Resolve complex customer cases and internal JSM tickets related to fraud suspicions without compromising operational SLAs.
• Cross-team Collaboration & Process Improvement:
  • Partner with Trading, Payments, Risk, and Integrity teams to conduct deep-dive investigations into betting anomalies.
  • Document audit-ready case notes and maintain accurate internal tracking tables for all antifraud actions.
  • Optimize our workflows by reporting bugs, clarifying rule logic, and suggesting improvements to our detection systems.

Qualifications

• 1+ year of hands-on experience in sports betting operations, fraud detection, or risk monitoring.
• Strong understanding of sports betting mechanics, odds logic, and common fraud schemes (e.g., arbitrage, value betting).
• Proven ability to make fast, autonomous decisions under time pressure with high operational accuracy.
• Readiness to work in a 24/7 environment on a structured 4/2 rotating shift schedule (morning, evening, and night shifts).
• Intermediate (B1+) English level to communicate clearly with cross-functional teams and maintain documentation.

Requirements

• Experience working with BI tools (like Tableau) or handling large operational datasets.
• Familiarity with alert-based fraud detection systems (e.g., Fairplay Monitor).
• Basic understanding of SQL for independent data validation.

Benefits

• Benefits Cafeteria — annual budget you allocate to:
  • Sports
  • Medical
  • Mental health
  • Home office
  • Languages
• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.

Company Description

GR8 Tech builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. Our ambition drives us. Our people make it real.