Medical Review Officer @First Advantage

[Hiring] Medical Review Officer @First Advantage

Mar 23, 2025 - First Advantage is hiring a remote Medical Review Officer. 💸 Salary: unspecified. 📍Location: Mexico.

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Role Description

The Medical Review Officer (MRO) acts as a gatekeeper and advocate for the accuracy and integrity of First Advantage MRO’s drug testing review process.

Communicate with donors and laboratories to determine if legitimate explanations exist for substance abuse test results that are confirmed to be positive, adulterated, or invalid.
Downgrade or cancel drug tests under appropriate circumstances.
Provide quality assurance review of the testing process based on industry knowledge and expertise.

This is a fully remote position in Mexico.

Responsibilities

Interpret and report results of drug testing for Department of Transportation (DOT), federal, and non-DOT clients consistent with Federal and DOT statutes and regulations and/or First Advantage MRO’s written Standard Operating Procedures.
Review documentation for possible errors, interview donors who have non-negative results over the phone, and determine if a legitimate medical explanation exists to explain a non-negative lab report.
Provide feedback to laboratory and collection site representatives regarding performance problems, as needed, including auditing DOT negative Custody and Control Forms quarterly.
Provide feedback to clients and tested people on problem cases.
Consult with federal agency representatives on issues and provide information on reviewed cases.
Provide expert witness testimony, as required.
Review and sign-off on administrative documents that require MRO review, such as memorandums to correct errors, prescription faxes, and medical records.
Work closely with the Chief MRO and MRO support personnel to safeguard the accuracy and integrity of the medical review process.
Suggest improvements to processes and submit new ideas, discuss the functionality of proposed products and potential enhancements, and provide feedback on updates to procedures prior to implementation.
Keep up to date on changes in applicable Federal and DOT laws, regulations and state laws, First Advantage's MRO manual updates, technology enhancements, and MRO practices.
The candidate is required to take calls during scheduled hours (currently from 8am to 7 pm CST) for a required 20 hours per week but can work additional hours up to 30 hours per week.

Qualifications

Doctor of Medicine (MD) or Osteopathy (DO)
Current Medical Review Officer (AAMRO) certification
Current license to practice medicine in the United States or Canada

Requirements

ABAM Certification in Addiction Medicine (preferred)
Completion of the ASAM Review Course in Addiction Medicine (preferred)
1 to 3 years of medical training and/or practice in interpreting and evaluating drug test results (preferred)
1 to 3 years of experience working as an MRO (preferred)
Documented experience in providing expert witness testimony (preferred)
Knowledge of issues relating to adulterated, substituted, and invalid specimens
Understanding of downgrading and cancellation of test processes
Familiarity with Department of Transportation (DOT) guidelines for MRO’s and applicable DOT agency regulations
Knowledge of collection processes, and laboratory practices and protocols
Understanding of alternate medical explanations for positive drug test results

Benefits

Opportunity to work with advanced technologies
Drive the development and deployment of scalable solutions
Be part of a technology transformation at First Advantage

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📍	Be aware of the location restriction for this remote position: Mexico
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Medical Review Officer @First Advantage

All others

Salary 💸 unspecified	Remote Location Mexico
Job Type full-time	Posted Mar 23, 2025

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📍	Be aware of the location restriction for this remote position: Mexico
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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