[Hiring] MCL Adjuster @Gallagher

Role Description

As an MCL Adjuster, you will be responsible for managing a portfolio of major and complex property claims from initial instruction through to settlement. Working closely with clients, brokers, insurers, and internal stakeholders, you will deliver a high-quality service while ensuring claims are managed efficiently and professionally.

• Handle a varied caseload of major and complex property claims, including commercial, domestic, and construction-related losses.
• Manage claims from instruction through to settlement, ensuring excellent customer and client outcomes.
• Produce high-quality reports, recommendations, and correspondence for clients, brokers, and insurers.
• Provide technical guidance and expertise on complex claims matters.
• Build and maintain strong relationships with clients, brokers, and key stakeholders.
• Act as a trusted advisor, delivering exceptional service and helping to retain and grow client relationships.
• Support and mentor less experienced colleagues, sharing technical knowledge and best practice.
• Contribute to business development initiatives, tenders, and client presentations where required.
• Ensure all work is completed in line with client service standards, regulatory requirements, and agreed KPIs.
• Keep up to date with industry developments, market trends, and technical best practice.

Qualifications

• Extensive experience handling major and complex property claims.
• Strong technical knowledge across commercial, domestic, and construction losses.
• Experience managing high-value claims independently.
• Exceptional communication and relationship-building skills.
• A proactive and solutions-focused approach to claims management.
• Strong report writing and presentation skills.
• Excellent organisational skills with the ability to manage competing priorities.
• The ability to work effectively in a fast-paced environment.
• A full UK driving licence.

Benefits

• Competitive compensation.
• Comprehensive benefits programs designed to support your well-being.
• Career development opportunities and ongoing learning.
• A collaborative, people-first culture with accessible leadership.
• The opportunity to do meaningful work with global reach and local impact.