[Hiring] Maximo Administrative Regional Lead @ApTask

Role Description

The role involves managing the implementation and migration of Maximo 9.0, ensuring proper administrative functions, and training resources across North America.

• Launched Maximo 9.0 in the past, understands runbook for proper implementation, best practices leveraging Maximo features.
• Extensive experience in administrative function for Maximo (Maximo 9.0).
• Ability to train local Denso, MSR (Mexico Sub Region), NSR (North Sub Region) identified resources in learning Maximo administrative functions.
• Can support North America Locations in the United States, Mexico, Canada (Eastern, Central, Mountain Time zones).
• Demonstrated ability to work within cross-functional teams.
• Excellent communication, presentation, and stakeholder management skills.

Responsibilities Summary

Pre-Migration:

• Asset and Data Inventory: Identify configurations, customizations, workflows, integrations, and data objects for migration.
• System Validation: Ensure the source Maximo instance meets IBM and business requirements, including supported versions, database readiness, and regional compliance.
• Environment Preparation: Coordinate contract, licensing, infrastructure, and connectivity provisioning within regions.
• Migration Planning: Document steps, timelines, and resource allocation; communicate with teams.
• Security & Compliance Review: Address business and regulatory requirements.
• Stakeholder Coordination: Collaborate with IT, Maximo Regional Leads, IBM, and cloud service providers to coordinate and provision required resources.

Migration:

• Data Export and Validation: Supervise database exports, customization archive creation, and ensure files accessibility.
• Automation Setup: Deploy MAS using operators, custom resources, and automated scripts for each region.
• Migration Oversight: Monitor migration progress, resolve issues, track changes, and report exceptions.
• Testing and Certification: Lead user acceptance, workflow, reporting, and integration testing for migrated regions.
• Documentation & Support: Record migration steps, train users, and support cut-over to the new MAS environment.
• Security/License Review: Confirm security, DR, and licensing settings post-migration.

Go-Live and Stabilization:

• System Health and Maintenance: Review Maximo logs, crontasks, and integration queues for failures or delays. Monitor integration points and reprocess failed transactions when necessary. Perform database health checks (index refresh, query monitoring) to ensure job plans, PMs, and work orders run efficiently.
• User and Access Management: Add or modify user accounts and roles as staff or contractors change. Audit user group memberships to confirm proper segregation of duties. Review login exceptions and troubleshoot region-specific authentication issues.
• Data and Configuration Validation: Run data integrity reports on work orders, assets, and inventory to catch duplicate or orphan records. Validate that weekly Preventive Maintenance (PM) and Job Plans schedules are aligned to actual capacity using Graphical Work Week and Graphical Scheduling Dashboard. Adjust allocations or schedules when resource load balancing shows upcoming conflicts.
• Reporting and Performance Review: Review weekly KPIs for work order throughput, SLA compliance, and backlog aging. Generate scheduled reports or dashboards for reliability and maintenance teams. Summarize findings in a weekly report shared with the Regional Ops Manager and corporate EAM Lead.

Post-Migration Support:

• Address post-migration issues and ensure system stability.
• Continuously monitor system performance, availability, and health to proactively identify and resolve issues, preventing downtime.
• Provide ongoing support and training to end-users, troubleshooting problems and helping users maximize the system’s capabilities.
• Analyze system usage and user feedback to implement improvements, optimize workflows, and enhance the overall user experience.
• Manage and update system configurations, automation scripts, workflows, and integrations to adapt to evolving business needs.
• Ensure data integrity by performing regular data audits and optimizing database performance.
• Leverage AI and predictive analytics tools within Maximo to improve maintenance strategies and asset management effectiveness.
• Maintain security settings, access controls, and ensure compliance with company policies and regulatory requirements.
• Plan and execute system upgrades, patches, and fixes to keep Maximo up to date and secure.
• Collaborate with NAITS/NAITDC teams, business units, and external vendors to align Maximo’s capabilities with organizational goals and technology.

Qualifications

• Experience with Maximo 9.0 and its administrative functions.
• Ability to train and guide resources in Maximo functionalities.
• Strong communication and stakeholder management skills.

Requirements

• Ability to work across multiple time zones in North America.
• Experience working within cross-functional teams.

Benefits

• Non-benefitted (other than those mandated under state or federal law).
• Subsidized insurance coverage for employees.
• No paid time off benefits.