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Mapping and Referral Coordinator @International Rescue Committee
All others
Salary usd 25.75 - 32...
Remote Location
🇺🇸 USA Only
Job Type full-time
Posted 1wk ago

[Hiring] Mapping and Referral Coordinator @International Rescue Committee

1wk ago - International Rescue Committee is hiring a remote Mapping and Referral Coordinator. 💸 Salary: usd 25.75 - 32.45 per hour 📍Location: USA

Role Description

The International Rescue Committee (IRC) is seeking a limited-term Mapping and Referral Coordinator to play a key role in advancing Switchboard’s community-facing technical assistance and capacity-building portfolio from April – September 2026. The Mapping and Referral Coordinator will support identifying, organizing, and connecting community partners to critical resources and services for ORR-eligible populations.

  • Complete and expand state-level resource mapping, ensuring coverage beyond regions already mapped.
  • Research and document programs serving ORR-eligible populations, including those offered by:
    • ORR-funded initiatives (e.g., PC, MG, RSS)
    • State and municipal programs
    • Local nonprofits, community-based organizations, and grassroots initiatives
  • Verify and maintain up-to-date contact information, eligibility criteria, and service offerings for all mapped programs.
  • Support a comprehensive referral system that enables program PO and PM to efficiently refer callers to appropriate services based on location, eligibility, and needs.
  • Ensure consistency between the resource map and referral pathways.
  • Develop and maintain a searchable, organized database of mapped resources for use by Switchboard staff.
  • Collaborate with the Switchboard communications team to ensure accurate public-facing materials are updated with the latest mapping data.
  • Contribute to tracking, reporting, and quality improvement of program processes with the help of Switchboard M&E team.
  • Track referral trends and outcomes, contribute to ongoing evaluation and reporting, and identify gaps in service coverage.
  • Stay updated on eligibility policies and service delivery changes.
  • Provide consultation, coaching, and mentoring to Community Partners as needed.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree required.
  • Minimum two to three years non-profit experience, preferably with experience in the U.S. refugee admissions program (USRAP) and/or Community Engagement.

Requirements

  • Demonstrated ability to promote an organizational culture that reflects IRC’s core values of service, accountability, integrity, and equality.
  • Experience with Airtable data management or similar data systems preferred.
  • Ability to work independently and as a team member in a diverse, fast-paced environment.
  • Excellent written and oral communication skills: the ability to communicate effectively with colleagues and partners and to draft and edit memos, letters, reports, and proposals.
  • Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines.
  • Demonstrated success working and communicating effectively in a multi-cultural environment.
  • Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
  • Possesses strong proficiency in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
  • Attention to detail and accuracy in work product.
  • Ability to effectively build internal and external relationships.
  • Fluent in English, both spoken and written required. Other languages (Spanish, Arabic, French) desired.

Benefits

  • 10 sick days
  • 10 US holidays
  • 20-25 paid time off days depending on role and tenure
  • Medical insurance starting at $163 per month
  • Dental starting at $6.50 per month
  • Vision starting at $5 per month
  • FSA for healthcare and commuter costs
  • 403b retirement savings plans with immediately vested matching
  • Disability & life insurance
  • Employee Assistance Program available to staff and their families
Before You Apply
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   All others
Mapping and Referral Coordinator @International Rescue Committee
All others
Salary usd 25.75 - 32...
Remote Location
🇺🇸 USA Only
Job Type full-time
Posted 1wk ago
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🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied
Sent Follow-Up
Interview Scheduled
Interview Completed
Offer Accepted
Offer Declined
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