[Hiring] Manager, VELYS Clinical Utilization @Johnson & Johnson Innovative Medicine

Role Description

We are searching for the best talent to join our DePuy Synthes team as a Manager, VELYS Clinical Utilization to support the South Central Region (TX, OK, KS, NE, IA, MO, CO, AZ, AR, LA). This is a field-based role available in the United States.

DePuy Synthes is shaping the future of digital surgery. As the VELYS ecosystem continues to expand, our competitive advantage is our ability to turn every installation into a successful, growing robotic program that delivers lasting value for surgeons, health systems, and patients.

The Manager, VELYS Clinical Utilization, is a hands-on player-coach responsible for clinical excellence, launch execution, and leading VELYS Clinical Specialists (VCSs) within an assigned region. The role drives account activation, not coverage.

Key Responsibilities

• Lead Clinical Excellence & Launch Execution
  • Serve as the senior clinical expert in the region and model the standard for exceptional VELYS execution.
  • Maintain an active launch workload, personally leading assigned account launches.
  • Engage early in pre-launch planning to understand the surgeon pipeline and implementation requirements.
  • Translate regional priorities into clinical execution plans.
  • Run every LEEP Launch on a disciplined six-week rhythm.
  • Lead advanced troubleshooting, workflow optimization, and LOOP interventions.
  • Maintain expert-level proficiency across VELYS Robotic-Assisted Solution (VRAS) TKA and UKA, VELYS Hip Navigation AI (VHN), and future digital applications.
• Lead & Develop VELYS Clinical Specialists
  • Directly manage and develop a regional team of VCSs.
  • Coach through field observations, launch participation, and procedural feedback.
  • Lead onboarding, simulation, and advanced clinical training.
  • Own day-to-day clinical operations for the region.
  • Lead Airtable CRM activity within your Area.
  • Identify and prepare high-potential VCSs for expanded responsibility.
  • Build a culture of accountability, collaboration, curiosity, continuous improvement, and customer focus.
• Accelerate Surgeon Adoption & Utilization
  • Use procedural trends and field observations to identify early adoption risk.
  • Help surgeons progress from initial adoption toward confident, independent robotic proficiency.
  • Partner with the Sr. Manager and Utilization teams to execute plans for utilization recovery.
  • Maintain surgeon-level visibility into active users and non-users.
  • Identify growth opportunities through additional surgeons and VELYS applications.
• Strengthen ISO Clinical Capability
  • Equip qualified ISO partners to independently support appropriate workflows.
  • Transition mature accounts toward appropriate local self-sufficiency.
• Partner with Customers & Across the Business
  • Build trusted relationships with surgeons, operating room teams, and hospital stakeholders.
  • Resolve clinical escalations at the regional level wherever possible.
  • Collaborate with Sales, Education, Marketing, Field Service, Utilization, and Commercial Operations.
  • Provide a forward view of launch readiness and account health.
  • Communicate changes in customer support strategy, process, and technology to the team.

Qualifications

• Demonstrated expertise supporting complex robotic-assisted orthopedic procedures.
• Experience coaching and developing high-performing clinical professionals.
• Ability to balance direct customer engagement with people leadership.
• Ability to influence surgeons, commercial partners, and hospital stakeholders.
• Proficient at managing relationships and expectations with our Independent Sales Organization (ISO) network.
• Strong business acumen and understanding of capital technology adoption.
• Proactive ownership of log file reviews and platform adoption.
• Proficiency with CRM, analytics, and automation.
• Clear, direct communication that balances empathy with high accountability.

Requirements

• Ability to travel up to 50% within the assigned region.
• Up to 60% overall in support of strategic launches, field coaching, surgeon education, and utilization initiatives.

Benefits

• Vacation – 120 hours per calendar year.
• Sick time - 40 hours per calendar year.
• Holiday pay, including Floating Holidays – 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.
• Bereavement Leave – 240 hours for an immediate family member.
• Caregiver Leave – 80 hours in a 52-week rolling period.
• Volunteer Leave – 32 hours per calendar year.
• Military Spouse Time-Off – 80 hours per calendar year.

Company Description

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Our DS teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.