[Hiring] Manager, Solutions Configuration @Cohere Health

Role Description

We are looking for a Manager, Solutions Configuration to play a key role in the technical configuration of platform requirements for Cohere’s Platform-as-a-Service (PaaS) clients. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with client-facing team members to understand and deliver key clinical configurations that are integral to helping new and existing clients meet their prior authorization automation goals. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most.

• Manage and mentor a team of direct reports, supporting execution, prioritization, and professional development
• Gather and translate client technical requirements into scalable platform configurations for new implementations
• Test and validate new or enhanced functionality to support custom client requirements
• Define test scenarios and success criteria for platform configurations
• Configure platform requirements in alignment with project timelines and client expectations
• Troubleshoot and resolve technical issues during testing and post-implementation
• Serve as a technical SME for client-facing teams, supporting configuration questions and occasional client interactions
• Partner with Product, Engineering, and Design to improve and scale internal configuration management tools

Qualifications

• 8+ years of experience in configuration management, systems implementation, or related technical roles, with 1+ year of people management experience
• Experience in HealthTech or familiarity with healthcare systems, clinical workflows, and healthcare data preferred
• Experience working with Excel, JSON-based business rules, and Jira preferred
• Experience with SQL; BI tools such as Tableau or Power BI preferred
• Strong problem-solving, project management, and cross-functional collaboration skills, with the ability to independently manage multiple priorities in fast-paced, ambiguous environments
• Passion for improving the U.S. healthcare system and patient outcomes
• Bachelor’s degree in Computer Science, Systems Engineering, or a related field

Benefits

• 💻 Fully remote opportunity with about 5% travel
• 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program
• 📈 401K retirement plan with company match; flexible spending and health savings account
• 🏝️ Flex Time Off + company holidays
• 👶 Up to 14 weeks of paid parental leave
• 🐶 Pet insurance

Company Description

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!