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Manager, Solution Architect
@1password
[Hiring] Manager, Solution Architect @1password
Apr 11, 2025 - 1password is hiring a remote Manager, Solution Architect. 💸 Salary: $140,000 - $165,000 usd or $131,000 - $154,000 cad. 📍Location: USA, Canada.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The 1Password Solutions Architect team is a valuable resource to our customers looking to deploy our most technical solutions. A typical solutions architect customer engagement might include:
- Working with various customer stakeholders to deploy our SCIM bridge
- Rolling out Passage or Events API
- Identifying and developing custom scripts using our CLI coupled with Python
As Manager, Solutions Architects, you’ll report to the Director, Solutions Engineering and support a team of exceptional individuals who are natural tinkerers and builders of solutions. You’ll be responsible for:
- Building programs around new features and products
- Developing and refining processes alongside our Solutions Engineering team
- Guiding the team into the next evolution of solutions architecture
- Adding to and improving the services offered at 1Password
This is a remote opportunity within Canada or the US.
Qualifications
- 2+ years of experience leading a team of highly technical individual contributors
- Experience in managing complex projects; direct experience with cloud infrastructure and development projects is a bonus
- Excellent organizational skills to manage a growing library of service offerings spread across a global team
- A highly effective communicator who excels at working cross-functionally
- A positive leader who maintains a healthy and supportive environment for their team
- Experience leading a team through times of fast-paced change and role expansion
- Previous experience in SaaS and professional services is a plus
Requirements
- Partner with your direct leader and other leaders within Go-to-Market to plan and implement the long-term vision for Solutions Architecture offerings and professional services
- Collaborate within the Solutions teams to refine and improve our engagement and escalation processes
- Deploy and iterate on tooling needed to support, plan, and directly collaborate with customers through complex engagements
- Analyze call volume and patterns and report on the progress of OKRs and team metrics to senior management
- Work with our HR and talent teams to continue to grow the team in North America and EMEA
- Contribute to highly effective onboarding and development processes for current and future team members
- Work closely with the team to develop a program for continuously improving customer interaction efficiency and quality
- Build upon a strong foundation of continuous learning by identifying and providing opportunities for the team to expand their knowledge and develop their skills
- Support and nurture an exceptionally collaborative team by creating a strong culture of feedback, psychological safety, and communication
Benefits
- Health and wellbeing
- Maternity and parental leave top-up programs
- Wellness spending allowance
- Generous PTO policy
- Company-wide wellness days off scheduled throughout the year
- Wellness Coach membership
- Comprehensive health coverage
- Growth and future
- Company equity for all full-time employees
- Retirement matching program
- Training budget, 1Password University access, and learning sessions
- Free 1Password account (and friends and family discount!)
- Flexibility and community
- Paid volunteer days
- Employee-led DEIB programs and ERGs and ECGs
- Fully remote environment
- Peer-to-peer recognition through Bonusly
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| 📍 | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
$140,000 - $165,000 usd or $131,000 - $154,000 cad
|
Remote
Location
USA, Canada
|
|
Job Type
full-time
|
Posted
Apr 11, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA, Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
