[Hiring] Manager, Revenue Cycle Analytics @CVS Health

Role Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

• Revenue Cycle Reporting: Develop and monitor reporting to showcase revenue cycle statistics—including submitted volumes, collections, team productivity metrics, and company KPIs—sourced from multiple software packages. Produce data-driven presentation decks focused on risks and growth areas.
• Leadership & Team Management: Lead the sourcing, creation, and development of reporting, dashboards, and presentations. Manage individual contributors responsible for data retrieval, auditing, and analysis.
• Cross-Functional Collaboration: Communicate directly with key stakeholders, including Product Development, Executive Management, Compliance, and Auditing.
• Process Documentation: Produce clear process documentation and workflow diagrams to support efficient and accurate operations.

Qualifications

• Minimum of 2-3 years of professional experience in healthcare management leading a team of individual contributors, preferably focused on analytics.
• Proven ability to identify, assess, communicate, create and deliver data analysis that facilitates efficient problem resolution and supports continuous improvement process.
• Experience overseeing projects and processes that require complex problem-solving across both short- and long-term timelines.
• Background as a business analyst, report writer, project manager or similar role.
• Experience monitoring KPIs and reporting on variances, risks and process improvement opportunities.

Requirements

• Strong working knowledge of physician-based Revenue Cycle workflows within Epic Professional Billing (PB Resolute).
• Epic Reporting experience, including Slicer Dicer, Workbench Reporting, Caboodle and/or Cogito.
• Proficiency in software tools including Word, Excel, PowerPoint, Big Query, SQL and Lucid.
• Excellent written and oral communication skills, including development and maintenance of reporting requirements and presentation decks.
• Ability to analyze and interpret various status and outcome reports to provide actionable insights to senior leadership.

Education

• Bachelor's Degree preferred.

Benefits

• This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process.