[Hiring] Manager, Professional Services @Thomson Reuters

Role Description

As a PS GTM Manager, you will be driving exciting opportunities interfacing with customers & internal teams while supporting global corporations. You will be shepherding a team of consultants to ensure their professional growth as well as the collective success of delivering to our clients. Through this experience, you will gain a greater understanding and appreciation for how corporations are being run in today’s markets.

Within this program, we offer extensive training, mentoring, and guidance to start you on the path to a successful career in consulting at Thomson Reuters. You will be trained in best practices, methodologies, and gain the technical and functional skills required to drive and manage a team across enterprise software projects focused on supporting Global Trade, Compliance, and Tax departments. You will also be exposed to the ONESOURCE platform and all services provided across our Corporates business.

As a member of the Professional Services team, you will strive to enable and simplify the work of Global Trade, Compliance, and Tax professionals in Corporations focusing on Indirect Tax and Global Trade.

Key Responsibilities

• Interact with client Global Trade, Compliance, Tax, and Technology professionals in Fortune 500 clients
• Lead a team of 10 PS consultants, supporting their professional development
• Lead business and requirements sessions and formulate into design/solution documentation for high visibility and complex projects
• Engage with other key teams such as Product Management & Engineering within Thomson Reuters as appropriate to deliver end-to-end solutions
• Ensure team's implementations are running smoothly and tracking towards timely completion
• Promote positive relationships with our clients and handle any potential escalation issues that arise within the team's projects
• Perform lead role as applicable on large, complex projects
• Support sales teams by partnering as the PS representative in commercial conversations and creating SOWs
• Drive $1M in Upsells
• Drive > $1.5M in Sales Support
• Drive > $1.5M in Revenue

Qualifications

• Must have excellent interpersonal and written communication skills and know how to share information professionally and concisely
• Must be able to effectively lead a team and promote engagement
• Must be able to partner with Sales and drive commercial conversations
• Ability to work on multiple initiatives concurrently
• Ability to be a self-starter
• Proficient in working with computers and standard business software like Microsoft Office
• Creative problem-solving skills & motivated to drive innovation
• Ability to work in a diverse work environment

Preferred Qualifications

• 7+ years relative work experience
• Exposure to Global Trade or Supply Chain Businesses, Indirect Tax, Compliance and/or Tax Return processes
• Experience with commercial conversations
• Leadership or mentorship experience and responsibilities
• Experience with process analysis, design & mapping
• Experience Implementing Enterprise Software including Cloud Solutions and third-party applications
• 20% travel, as needed, to client sites Offsite Training, Industry events and assist with implementations
• Ability to Relocate if needed

Education Required

• Higher Education Degree or Diploma – Finance, Accounting, Supply Chain, International Business or Computer Science preferred

Benefits

• Flexibility & Work-Life Balance: Flex My Way policies designed to help manage personal and professional responsibilities.
• Career Development and Growth: Continuous learning and skill development opportunities.
• Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days, and more.
• Culture: Award-winning reputation for inclusion and belonging.
• Social Impact: Opportunities to get involved with pro-bono consulting projects and ESG initiatives.
• Making a Real-World Impact: Helping customers pursue justice, truth, and transparency.