[Hiring] Manager, Performance Improvement @Nordic Healthcare Group (NHG)

Role Description

Performance Improvement (PI) Practice within Nordic’s Strategic Advisory Services (SAS) is responsible for helping healthcare organizations address some of their most challenging strategic, clinical, and operational problems for clients across the healthcare ecosystem.

Members within our PI project teams wear multiple hats to deliver quality work, including:

• Building insightful data analyses
• Gathering requirements
• Mapping workflows
• Designing use cases
• Researching the latest changes impacting the healthcare industry

As such, our Managers are expected to:

• Think creatively and support the delivery of a wide range of strategic initiatives
• Have strong communication and collaboration skills as they work closely with client end-users, technical developers, clinical providers, and senior leadership
• Demonstrate qualitative and quantitative management consulting skills
• Structure and lead small projects or critical workstreams on large implementations
• Facilitate client-facing meetings and build relationships with client counterparts

With guidance and mentorship from project and practice leadership, the Manager role provides individuals with extensive opportunities to gain experience across clinical, financial, patient experience, and technical solutions sought after within the healthcare industry to improve wellness and care for all.

Qualifications

• Bachelor’s degree required, Master’s degree preferred in Healthcare Administration, Public Health, Data Sciences, or related fields
• 7+ years of experience in the healthcare industry (e.g., hospital administration, strategic planning, PMO, management consulting)
• Operational knowledge in at least a few of the following business or revenue cycle areas: hospital finance, supply chain, HR, decision support, clinical informatics, patient access, registration, HIM, coding, revenue integrity, billing, and denials management

Requirements

• Strong communication skills and collaborative work style
• Creativity and critical thinking in solving complex problems
• Strong presentation skills (e.g., translating data to information, identifying themes, storyboarding)
• Ability to work independently as well as within a team environment
• Ability to balance multiple assignments at the same time
• Attention to detail and able to quickly pivot assignments based on changing priorities
• Strong executive presence (i.e., comfortable speaking and presenting to leadership)
• Demonstrated ability to lead cross-functional resources and teams

Benefits

• Travel is not required at this time

Company Description

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.