[Hiring] Manager, Mainframe Systems Programming @Ensono

Role Description

The Manager, Mainframe Systems Programming will coordinate and delegate the responsibilities of their assigned IT teams, as they pertain to systems programming. Oversee the day-to-day functions aligning with their Global Leader(s) responsibilities/duties while maintaining ongoing project management and statuses. The Manager will oversee training sessions with resources so that they can be equipped with new knowledge and skills to remain current. Manager will do semi-yearly reviews, set yearly goals, aligning to the Business Unit and Company.

HONESTY, RELIABILITY, COLLABORATION, CURIOSITY, PASSION

What You Will Do:

• Provide thought leadership within assigned tower and Business Unit
• Provide Technical support for SW solutions
• Provide direction to Team Leaders and resources
• Possess communication skills to participate in client/team/Business unit meetings as well as providing documentation for client operational meetings
• Enhance the performance of others through mentoring and guiding
• Keep abreast of changes in standards, technologies or methodologies
• Administer, update, weekly project management documents, aligning projects with client and BU activity
• Manage team’s ticket queue and follow up on aging tickets
• Provide risk assessment and risk management
• Administer quarterly review(s)
• Set quarterly and yearly goals, aligning to the Business Unit and Company
• Review assignments for accuracy and quality where applicable
• Delegate responsibilities where applicable
• Attend/facilitate client/team meetings where applicable
• Collaboration with other departments
• Develop, assess, adhere to completion of personnel, departmental, and company goals
• Participate in and provide timely responses to all internal and external audits
• Participate in onboarding of new clients
• Own all facets of performance and career management for the team. Regular one-on-one meetings with all team members
• Provide both technical and ‘soft skill’ mentoring in order to maintain a well-rounded, well-balanced team. This includes project management, quality audits, and coordination of training sessions as well as day-to-day oversight of the team

Qualifications

• 10 years of Mainframe Systems Programming experience
• 5+ years of related experience within an IT Operations environment with a bachelor’s degree. Relevant work experience will be considered in place of a bachelor’s degree
• 3 - 5 years of management experience in related field
• Good problem-solving skills
• Self-motivated and have attention to detail
• Ability to effectively coordinate and lead internal resources to accomplish key milestones
• Excellent communication and presentation skills with ability to deliver informative and well-organized presentations
• Strong interpersonal, collaboration, and leadership skills with ability to work and build relationships across multiple levels of an organization
• Experience working in a fast-paced environment with ability to learn quickly

Requirements

• Microsoft Office skills including Microsoft Project, Excel, Word, Teams, Sharepoint
• ServiceNow, or similar ITSM tool, skills including Incident, Request, Change and Problem ticket workflows

Benefits

• Unlimited Paid Days Off
• Three health plan options through UMR
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Paid Maternity Leave, Paternity Leave, and Sabbatical Leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Enhanced fertility coverage
• Wellness program
• Flexible work schedule
• Depending on location, ability to take advantage of fitness centers