[Hiring] Manager, Deal Desk @Geotab

Role Description

Geotab is seeking a Manager, Deal Desk who will lead Geotab's Deal Desk pillar and be accountable for the commercial deal review and pricing execution function across the reseller and direct customer portfolio.

As a Manager, Deal Desk your key area of responsibility will be overseeing a team of deal desk professionals responsible for:

• Reviewing and approving non-standard pricing requests
• Managing reseller RFPs, credit requests, and commercial agreement structuring
• Ensuring the deal desk operates with clear SLAs, consistent pricing governance, and a strong commercial framework

You will need to work closely with Sales, Revenue Operations, Legal, and Finance. To be successful in this role you will be a strategic thinker with strong commercial acumen and an entrepreneurial mindset.

Qualifications

• 5 - 8 years of required previous experience in a deal desk, commercial pricing, or similar commercial role in a B2B SaaS or technology environment
• 1 - 3 years of required supervisory experience managing a deal desk, pricing, or commercial operations team
• Strong commercial acumen with demonstrated experience negotiating pricing and structuring complex deals
• Deep understanding of deal desk operations including approval frameworks, SLA management, and commercial risk assessment
• Experience with CPQ or deal management platforms; DealHub experience valued
• Experience designing and implementing deal desk intake processes, approval workflows, and escalation frameworks
• Strong project management skills with the ability to manage high-volume queues alongside strategic initiatives simultaneously
• Excellent verbal and written communication and negotiation skills
• Strategic mindset with a keen sense of commercial priorities and the ability to make sound decisions under time pressure
• Strong cross-functional collaboration skills across Sales, Revenue Operations, Finance, and Legal
• Entrepreneurial mindset and comfortable in a flat organization
• Comfort working with data and analytical tools to inform deal desk decisions

Requirements

• Provide strategic oversight and decision-making authority for non-standard pricing requests across global regions
• Define and enforce deal desk SLAs, triage standards, and approval thresholds
• Serve as the primary escalation point for complex commercial scenarios
• Lead commercial negotiations with Sales, Resellers, and direct customers
• Administer and govern commercial pricing in DealHub CPQ
• Collaborate with Revenue Operations to ensure deal structures are operationally executable
• Oversee the activities, development, and performance of direct reports across the Deal Desk pillar
• Provide direction, coaching, and mentorship to the team
• Manage team budget and headcount within approved parameters

Benefits

• Flex working arrangements
• Home office reimbursement program
• Baby bonus & parental leave top up program
• Online learning and networking opportunities
• Electric vehicle purchase incentive program
• Competitive medical and dental benefits
• Retirement savings program