[Hiring] Management & Program Analyst - Intake Specialist @Office of Accountability and Whistleblower Protection

Role Description

The Management and Program Analyst (Intake Specialist) supports OAWP's Intake Division. The Intake Specialist serves as a Senior Management and Program Analyst on analytical projects in support of administrative investigations of allegations of whistleblower retaliation, senior leader misconduct or poor performance, and/or whistleblower disclosures, within the VA.

• Serves as a Senior Management and Program Analyst on analytical projects in support of administrative investigations, governed by VA Directive 0500.
• Responsible for a myriad of organizational duties, including:
  • Preparing, monitoring, and determining the accuracy of matters requiring coordination with leadership, VHA, VBA, NCA, and all Staff Offices.
  • Identifying discrepancies and ensuring proper addressing of all matters prior to case closure.
• Independently identifies, obtains, and evaluates relevant data, including:
  • Agency investigative reports
  • Open-source reporting
  • Commercial and governmental databases
  • Case files
  • Information from VA's Administrations and all Staff Offices
  • Case law databases
  • Personnel files
  • Time and attendance records
  • Email and internet records
• Functions with a high degree of autonomy, assessing incoming matters, making informed case decisions, and providing advice based on detailed knowledge of law and regulations.
• Establishes long and short-term objectives designed to meet the needs of the organization.
• Must have expert writing, analysis, and presentation skills.
• Coordinates with VA Administrations, Program Offices, VISN, Regional Offices, and other entities to obtain complex, sensitive, and voluminous data and evidence.
• Processes digital evidence and prepares it for access and use by investigators and OAWP staff.
• Prepares investigative scope reviews, new matter assessments, statistical compilations, and other materials in support of case disposition.
• Uses critical thinking to identify patterns and relationships across datasets and generates new insights.
• Independently interprets and evaluates information from various sources, synthesizes results, and presents conclusions.
• Prepares and communicates visualizations and other representations to convey analytical results.
• Submits initial assessments and other products in response to external Congressional and stakeholder requests.
• Develops concise and accurate work products, ensuring compliance with internal governance and quality reviews.
• Manages a large number of complex and dynamic projects and cases, consistently meeting established timeframes.
• Supports multiple ongoing cases and may act as an informal team lead for ad-hoc teams of other analysts.
• Provides oral and written briefings to organizational leadership and VA Administrations and Staff Offices.
• Serves as a subject matter expert on government, commercial, and open source databases and tools.
• Identifies information source search strategies to enhance databases and improve processes.
• Identifies division training needs, develops and conducts training, and creates reference materials on database uses and tools.
• Maintains awareness of new data sources relevant to the organization.
• Develops and recommends digital products to offer innovative solutions and improved organizational databases and tools.
• Provides mentoring and guidance to junior analyst staff.
• Develops internal governance practices to ensure quality and accuracy of work produced by others.
• Performs other related duties as assigned.

Qualifications

• Applicants must meet all requirements by the closing date of this announcement, 06/01/2026.
• Time-In-Grade Requirement: Applicants who are current Federal employees must meet time-in-grade requirements.
• Specialized Experience: One year of specialized experience equivalent to at least the next lower grade (GS-13).
• Experience includes:
  • Conducting or providing oversight of complex administrative investigations.
  • Conducting reviews of administrative investigations for procedural thoroughness.
  • Analyzing procedures and events for compliance with applicable laws and regulations.
  • Receiving complaints and whistleblower disclosures involving retaliation or misconduct.
  • Evaluating statutory authorities for investigations involving potentially criminal and administrative complaints.
  • Handling sensitive and potentially controversial matters with tact, discretion, and confidentiality.

Requirements

• At least five (5) years of experience receiving and reviewing employee whistleblower disclosures.
• At least five (5) years of experience conducting administrative investigations or oversight of investigations.
• At least five (5) years of experience working with case management applications or electronic evidence files.

Benefits

• Work Schedule: Required to work Monday through Friday with various tours available pending supervisory approval.
• Compressed/Flexible: Yes
• Remote: Yes
• Relocation/Recruitment Incentives: Not Authorized
• Financial Disclosure Report: Not required