[Hiring] Loss Prevention Investigator @Cellular Sales

Role Description

The Loss Prevention Investigator is part of an ever-changing environment who is responsible for partnering with store operational teams and LP Management to identify and deter external and internal dishonesty. Investigators use analytical data and reporting, evidence gathering, CCTV video surveillance, interviews, and law enforcement collaboration to resolve incidents and build solid cases.

Essential Functions

• Investigate and identify dishonest personnel within the company.
• Investigate deceptive behaviors.
• Conduct internal misappropriation investigations.
• Initiate investigations on vendor theft, employee theft and inventory shrink.
• Execute and implement shrink reduction procedures.
• Interview witnesses and suspects and develop detailed reports on all conducted investigations.
• Actively support law enforcement with prosecutions and investigations to solve incidents of theft, fraud and Organized Retail Crimes.
• Effectively communicate information both verbally and in writing with the members of management related to investigations.
• Accurately complete incident reports and maintain organized records for legal proceedings.

Qualifications

• High School Diploma or GED.
• 2 Year Degree preferred.
• 2 years’ experience within a Loss Prevention and/or Security department.
• 2 years retail sales operations.
• Wicklander/Zulawski (WZ) Interview/Interrogation certification a plus.
• Excellent communication skills in person, via email and on the telephone.

Requirements

• Proficient with Excel, Word, Outlook.
• Ability to maintain the utmost level of confidentiality and discretion.
• Ability to utilize good, sound judgement and tact.
• Ability to handle multiple tasks and prioritize those tasks accordingly.
• Ability to work both independently and in a team environment.

Benefits

• This is a full-time position.
• Typical days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m.
• 0 – 10% Travel.

Company Description

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.