[Hiring] Loss Mitigation Underwriter @First American

Role Description

This role involves reviewing and evaluating applications, renewals, re-pricings, restrictions, and cancellations to determine risk acceptability and coverage.

• Calculates borrower’s income and expenses to a high standard of accuracy.
• Manages a caseload of files including all steps necessary from application to modification.
• Updates and notates system of record and investor portals.
• Operates according to standard operating procedures and all government and investor regulations.
• Achieves goals and objectives with a focus on quality of service and improving the customer experience.

Qualifications

• High School diploma or equivalent
• Some college preferred
• 1-3 years of experience in Collections, Loss Mitigation or other mortgage banking, mortgage servicing or real estate related experience
• 1-3 years of mortgage servicing Loss Mitigation Underwriting experience strongly preferred

Requirements

• Working knowledge of fundamental concepts, practices and procedures of department/field
• Knowledge of Black Knight MSP system preferred
• Knowledge of Consumer Finance Protection Bureau (CFPB) and Fair Debt Collection Practices Act (FDCPA) guidelines preferred
• Risk assessment skills
• Organized and self-motivated with ability to meet strict deadlines
• Persuasive and professional communication skills
• Strong Customer Service skills
• Strong verbal and written communication skills
• Demonstrated ability to provide attention to detail and concern for accuracy and consistency in results
• Ability to learn rules, regulations, and laws to meet state, investor, client, and insurer guidelines
• Establishes effective working relationships at the work group level

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• Employee stock purchase plan

Pay Range

$26.88 - $35.82 Hourly, Remote. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.