[Hiring] Long Term Disability Claims Advisor @Lincoln Financial

Role Description

We are excited to bring on a highly motivated Long-Term Disability (LTD) Advisor to our claims organization. As an LTD Advisor, you will manage a workload of Long-Term Disability claims independently in accordance with established procedures and guidelines.

• Conduct initial and ongoing interviews with claimants
• Obtain and review medical records
• Make timely and ethical claim determinations
• Complete a thorough training program to develop new skills
• Work in a fast-paced team environment

What to expect

• Work with premier, highly referenceable clients
• Be part of a team recognized for best-in-class audit performance
• Contribute to exceptional customer and claimant satisfaction
• Thrive in a culture that adapts to evolving expectations
• Achievements include proven success on complex performance guarantees

What you'll be doing

• Communicating with claimants, employers, and various medical professionals through phone and e-mail to gather information regarding complex Long Term Disability Claims and state and federal benefits when applicable
• Collaborating with fellow case managers, nurse case managers, vocational case managers, and consulting physicians to make appropriate, ethical, and timely claim determinations
• Reviewing intricate medical records and effectively leveraging a variety of tools and resources to understand appropriate approval durations and future action planning throughout the life of the claim
• Providing exceptional customer service and proactively recognizing customer needs and areas of opportunity

Qualifications

• High School diploma or GED or minimum Associate degree in lieu of required experience
• 3-5 years of claims experience directly aligned to the specific responsibilities for this role or; for candidates with an Associate degree, 0-1 year claims experience directly aligned to the specific responsibilities for this role
• Strong written and verbal communication skills
• Excellent organization skills with the ability to multi-task
• At least one year experience with long-term disability

Application Deadline

Applications will be accepted though February 6th, 2026, and posting may come down earlier due to applicant volume.

What’s in it for you

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

Pay Range

The pay range for this position is $30.16 - $40.80 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law.

Company Description

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.