[Hiring] Logistics Dispatcher @Exp. Group. LLC

Role Description

We are looking for an experienced, dependable dispatcher to run our early-morning operation remotely. You will be the first point of contact for drivers and vendors at the start of the day. You will handle same-day requests and solve problems as they come up.

This role works 7:00 AM – 3:00 PM Eastern Time.

What you'll do

• Answer and manage driver and operator calls, resolving issues that come up during morning operations.
• Communicate with vendors by email about pickups, deliveries, and changes.
• Receive, schedule, and dispatch same-day requests.
• Respond to immediate operational problems such as delays, equipment issues, and driver availability, and escalate when needed.
• Keep accurate records of dispatch activity and changes.
• Coordinate with the evening dispatcher and transportation leadership for a smooth handoff.

Qualifications

• Fluent in English and Spanish, spoken and written (required).
• 2+ years of experience in dispatching, transportation, or logistics coordination.
• Comfortable handling a high volume of calls and working under time pressure.
• Strong written communication for vendor email correspondence.
• Reliable high-speed internet, a quiet workspace, and a working phone/headset.
• Able to work independently and make sound decisions without on-site supervision.
• Experience dispatching Class A and Class B drivers.

Preferred

• Experience in produce, refrigerated, or food distribution.
• Experience with dispatch, routing, or TMS software.