[Hiring] Logistics Coordinator @Huzzle

Role Description

We’re hiring a Logistics Coordinator (remote logistics job) to manage daily moving operations, coordinate schedules, and ensure seamless service delivery for customers across North America. This role is ideal for someone with 2–4 years of experience in logistics coordination or operations support, who thrives in fast-paced environments and excels in customer communication and problem-solving.

Key Responsibilities

• Operations & Scheduling:
  • Coordinate and confirm daily moving schedules with customers and internal teams
  • Monitor live operations and ensure all moves run according to plan
  • Adjust schedules in real-time to handle delays, disruptions, or last-minute changes
• Customer Support & Communication:
  • Handle inbound calls and customer inquiries with professionalism and empathy
  • Provide real-time updates and resolve customer concerns efficiently
  • Deliver a high-quality customer experience throughout the moving process
• Billing & Payments:
  • Issue invoices accurately and in a timely manner
  • Follow up on outstanding payments and ensure collections are completed
• Coordination & Administration:
  • Maintain organized workflows, schedules, and operational records
  • Use CRM and internal systems to track customer interactions and logistics data
  • Prioritize urgent tasks and manage multiple active jobs simultaneously

Qualifications

• 2–4+ years of experience in logistics coordination, operations, or similar roles
• Experience supporting North American or Canadian customers (preferred)
• Strong English communication skills with a clear, neutral accent
• Ability to work full-time in MST
• Excellent multitasking, organization, and prioritization skills
• Strong problem-solving abilities and customer-first mindset

Nice-to-Have Skills

• Experience with CRM systems or logistics platforms
• Familiarity with Google Workspace (Docs, Sheets, Calendar)
• Understanding of North American logistics challenges (e.g., weather disruptions)
• Sales experience for handling inbound opportunities
• French language skills (a plus, but not required)

Benefits

• 💰 Competitive base salary: Tailored to skillset and experience
• 🧠 Work directly with mission-driven founders and play a meaningful role in changing students’ lives
• 🌍 Fully remote role with a consistent UK-based schedule
• 📚 Be part of a growing team that values learning, impact, and operational excellence
• 🚀 Career growth in an innovative and high-growth education company