[Hiring] Logistics Coordinator @eFLEXervices, Inc.

Who we are:

eFlexervices is a BPO company with a legacy spanning 24 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success. Our approach is all about finding the perfect match between talent and the organizations we support. We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency. We are all about exceptional quality and unwavering trust.

What we are looking for:

Are you ready to take your expertise to the next level? At eFlexervices, we're not just hiring Logistics Coordinator– we're empowering your talent to deliver quality and performance. Join us in shaping the success and making an impact that truly matters.

We are currently seeking a detail-oriented individual to join our team as a Full-Time Logistics Coordinator - Entry Level. As a Logistics Coordinator, you will be responsible for various tasks.

What You’ll Be Doing (Entry-Level):

Shipment Coordination & Scheduling

• Assisting with the coordination and scheduling of inbound shipments.
• Helping track shipments from suppliers and manufacturers.
• Supporting the selection of transportation methods (air, sea, road, rail) based on guidance from team members.
  

Documentation Support

• Helping prepare and organize basic import documentation (e.g., invoices, packing lists).
• Learning how to ensure documents are accurate and complete.
• Assisting with document filing and sharing with relevant teams or partners.
  

Compliance Assistance

• Supporting the team in learning and following customs and import regulations.
• Assisting with the gathering of documents for customs brokers and internal use.
• Learning about the customs clearance process and helping resolve minor issues under supervision.
  

Standard Operating Procedures (SOP) Support

• Helping document processes and update internal SOPs as directed.
• Participating in improving team workflows through feedback and collaboration.
  

Supplier & Vendor Communication

• Communicating with suppliers via email or phone to confirm shipment details.
• Reporting shipment status and updates to internal teams.
• Helping resolve fundamental shipment discrepancies with guidance.
  

Cost Awareness & Optimization Support

• Assisting in gathering quotes and rate comparisons for shipments.
• Supporting the tracking and logging of shipping-related expenses.
  

Problem-Solving & Risk Support

• Reporting delays or issues to senior staff.
• Assisting in documenting and tracking shipping challenges.
• Learning how to support contingency planning and problem resolution.

Qualifications and Requirements:

• Must be a Bachelor of Science in Customs Administration graduate or other relevant course.
• Must have knowledge in Incoterms.
• Strong attention to detail and a willingness to learn new processes.
• Basic analytical and problem-solving skills.
• Ability to work independently and manage time effectively, especially in a remote environment.
• Clear and professional written and verbal communication skills.
• Comfortable using Windows-based desktop software and basic office tools (e.g., Microsoft Word, Excel, email platforms).
• Excellent organizational skills with a focus on accuracy and quality.
• Ability to follow instructions and standard operating procedures.
• Interest in learning about data entry, document processing, and logistics.
• Familiarity with or willingness to learn about shipping processes and documentation.
• Willingness to make professional phone calls and communicate with clients or service providers as needed.
• A basic understanding of import/export concepts is a plus.
• Exposure to or interest in learning tools like Magaya or CargoWise is advantageous.

Benefits and Perks:

At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections. Here's what's in store for you:

• Living Our Values: We don't just talk the talk; we walk the walk. From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.
• Competitive Compensation: Your hard work deserves recognition. Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.
• Flexible Work Options: Work your way! If you're outside Baguio City, embrace a permanent work-from-home setup. For those within Baguio, our hybrid work model offers the best of both worlds.
• Wellness Matters: Recharge and refresh! Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.
• Pathways to Success: Your journey with us is brimming with growth opportunities. We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey? Join the eFlex family and experience a workplace that values your individuality and success. Let's thrive together!