[Hiring] Loan Officer Assistant @Emapta

Role Description

Accelerate your career as a Loan Officer Assistant supporting one of America's leading mortgage organizations. Your expertise keeps lending operations accurate, compliant, and moving toward faster approvals, directly improving homeownership experiences. Build lasting international experience through a long-term global career with Emapta, where top 1% talent enjoys meaningful growth, stability, continuous learning, and exceptional opportunities while shaping business success daily.

Qualifications

• At least 2 years of experience in mortgage loan origination, loan processing, loan opening, or a Loan Officer Assistant role
• Proficiency in working with Loan Origination Systems (LOS)
• Knowledge of conventional, FHA, VA, and USDA loan documentation
• Understanding of mortgage disclosures and compliance requirements
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Exceptional attention to detail and accuracy
• Ability to work independently while managing multiple active loan files

Requirements

• Hands-on experience using Blend
• Familiarity with Automated Underwriting Systems (DU/LP)
• Knowledge of FNMA/FHLMC underwriting documentation
• Experience supporting high-volume Loan Officers
• Proficiency in Loan Origination Systems (Encompass, Blend, or similar)
• Proficiency in Microsoft Office Suite and Document Management Systems
• Knowledge of mortgage compliance documentation
• Proficiency in Automated Underwriting Systems (AUS)

Core Competencies

• Exceptional attention to detail
• Effective time management
• Strong organizational skills
• Customer service orientation
• Problem-solving abilities
• Effective written and verbal communication
• Process discipline and compliance
• Confidentiality and professionalism
• Team collaboration and relationship building

Responsibilities

• Prepare TBD (To Be Determined) approval disclosures
• Process Loan Estimates (LEs) through Blend or the designated Loan Origination System (LOS)
• Generate Automated Underwriting System (AUS) findings
• Review and organize borrower documentation
• Submit loan files for Pre-Approval Underwriting
• Verify that all required pre-approval documentation has been collected
• Create and organize new loan files within the Loan Origination System (LOS)
• Complete loan setup notes, including 1003 URLA documentation
• Rename and categorize electronic documents according to company standards
• Identify missing documentation through file reviews
• Retrieve property profiles and tax records
• Maintain complete and accurate loan documentation throughout the process
• Coordinate and order borrower and employment verification requirements
• Request and manage property- and insurance-related documentation
• Obtain loan closing and supporting documents
• Assess loan files for completeness and accuracy
• Update internal file contact information
• Request title work
• Conduct an initial loan scrub before processing
• Record loan notes and processing comments
• Organize and rename supporting documents
• Assemble files for Initial Disclosure packages
• Confirm USPS address information
• Detect missing conditions before processor review

Success Metrics

• Open loan files accurately and on time
• Complete third-party orders within established service level agreements (SLAs)
• Minimize documentation deficiencies
• Maintain fast turnaround from application to underwriting
• Achieve high Loan Officer satisfaction
• Reduce error and rework rates
• Ensure compliance with investor guidelines and regulatory requirements

Benefits

• 5 days work week
• Weekends off
• Work from home arrangement
• 20 vacation days in total
• Prepaid medicine
• Fully-customized Emapta laptop and peripherals
• Direct exposure to our clients
• Career growth opportunities
• Diverse and supportive work environment
• Prime Office Locations - Bogotá and Medellin
• Unlimited upskilling through Emapta Academy courses