[Hiring] LMS Coordinator @InStride Health

Role Description

We are looking for a LMS Coordinator to manage the day-to-day operations of our Learning Management System (LMS) and produce multimedia content for our Learning & Development team. This is a fully remote position.

• Manage the day-to-day execution of the Learning Management System (LMS), including:
  • Course uploads
  • Managing user enrollment rules
  • Automating notifications
  • Configuring system settings
• Serve as first-line technical support for LMS users, resolving routine access and navigation issues and escalating complex technical problems to a senior team member.
• Run and distribute standard system usage, compliance, and completion reports using existing dashboard templates.
• Edit raw video assets, recording sessions, and live webinars into polished educational products within learning modules.
• Repurpose long-form video training into bite-sized, short-form videos.
• Execute video accessibility workflows, including generating and sync-matching closed-captioning files.
• Organize and maintain a centralized media library in a cloud-based environment (e.g., Google Drive).
• Complete QA testing checklists on newly built learning modules under the guidance of a senior team member.
• Partner with the Learning & Development team and Subject Matter Experts (SMEs) to update and maintain existing rapid-authoring e-learning modules.
• Draft first-pass course summaries and knowledge-check questions for review and approval by a senior team member.
• Track timelines and asset checklists for assigned video production and LMS projects.

Qualifications

• Bachelor’s degree in Instructional/Educational Technology, Information Systems, Digital Media/Communications, or a related technical discipline—or equivalent practical and technical field experience.
• 0–1 years of hands-on experience with corporate or institutional LMS platforms (internship, coursework, or project-based exposure accepted; healthcare or clinical training environment experience a plus; experience with Absorb LMS is a plus).
• Proficiency with basic video editing (e.g., TechSmith Camtasia, Adobe Premiere Pro, Canva, or equivalent software).
• Exposure to rapid e-learning authoring tools (such as Articulate Rise) with an understanding of basic adult learning concepts.
• A strong grasp of visual design basics (spacing, hierarchy, formatting) paired with accessibility principles (ADA compliance, closed captioning).
• Excellent communication and interpersonal skills within and across multidisciplinary teams.
• Ability to be flexible and work well both independently and as part of a collaborative, cross-functional team in a fast-paced, mission-driven environment.
• Interest and/or background in behavioral health is a plus.
• Flexibility and adaptability are key in our dynamic startup environment.

Requirements

• The expected annual salary for this role is between $65,000-$72,000. Actual starting salary will be determined on an individualized basis and will be based on several factors including but not limited to specific skill set, work experience, etc.

Benefits

• Generous benefits package (401k with match, Flexible PTO, paid holidays, paid service days, 4 week paid sabbatical, 12 week paid parental leave, health benefits starting on your first day, and more).
• Opportunity to join a mission-driven company that is changing the landscape of pediatric mental health treatment.
• Chance to make a far-reaching impact by helping children and families access desperately-needed, evidence-based care.
• Opportunity to work with talented and experienced team members who have devoted their lives to solving this problem.
• Fully virtual: work from the comfort of your home with periodic in-person retreats.