[Hiring] Licensing & Credentialing Coordinator @Thyme Care

Role Description

As a License & Credentialing Coordinator, you’ll help power our provider licensing and credentialing operations from end to end. You’ll keep things moving, accurate, and compliant as we grow.

• Support the full credentialing lifecycle—from initial applications to renewals and ongoing maintenance
• Track, resolve, and follow up on credentialing and licensing requirements
• Manage provider enrollment processes with payers, including application submission, follow-up, and status tracking to ensure timely credentialing and network participation
• Keep provider records up to date, organized, and audit-ready
• Monitor application and licensing status, ensuring accuracy across systems
• Conduct primary source verification for provider credentials
• Respond quickly to internal and external credentialing requests
• Partner closely with clinical teams and external stakeholders to keep everything on track
• Jump in on credentialing questions and help unblock issues
• Ensure everything meets regulatory and compliance standards
• Help make sure documentation is collected and processed on time

Qualifications

• Three (3) years work experience in licensing and credential services, accreditation and/or related field required
• Working knowledge of provider licensing, credentialing, accreditation policies and related state/federal regulations is required
• Provider enrollment is a plus
• Experience at a startup or tech-forward company is exceptional

Requirements

• Skilled in juggling multiple tasks and working under pressure without sacrificing organization in communications and documentation
• Effective listener and communicator, able to build rapport and great working relationships with members and colleagues
• Comfort with ambiguity in fast-paced environments
• Desire to learn how to use new technologies, including experience with video chatting, Google Suite, Slack, and electronic health records
• Ability to identify priorities and take action to address urgent and important needs

Benefits

• Base salary for this role is $52,200-58,000
• Salary ranges are based on paying competitively for our size and industry
• Compensation package includes equity, benefits, and other opportunities

Company Description

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.