[Hiring] Licensing Analyst @Gallagher

Role Description

In this role, you'll help keep our agent population properly licensed, appointed, and certified so they can confidently support clients across the country. You'll work closely with agents, carrier partners, compliance teams, and internal stakeholders to monitor requirements, maintain accurate records, and proactively address licensing issues.

Your work will directly support agent onboarding, ongoing compliance efforts, and operational efficiency while helping create a seamless experience for agents and business partners.

Key Responsibilities

• Manage insurance licenses, carrier appointments, certifications, and related credentialing requirements
• Process licensing and appointment activities for new and existing agents
• Maintain accurate licensing records across internal systems, carrier portals, and databases
• Monitor renewal deadlines and compliance requirements to ensure agents remain in good standing
• Communicate licensing status updates, outstanding requirements, and process changes to stakeholders
• Partner with agents, carriers, compliance teams, and business leaders to resolve licensing-related issues
• Support audits, reporting requests, and documentation reviews
• Research and resolve discrepancies while maintaining high levels of accuracy and attention to detail
• Identify opportunities to improve processes, workflows, and operational effectiveness
• Assist with special projects and other duties as assigned

Qualifications

• Bachelor's degree or minimum of 2+ years of experience in insurance licensing or a similar role
• In-depth knowledge of state insurance regulations and licensing requirements
• Proficient in using licensing software and databases
• Strong communication skills, both written and verbal
• Working knowledge of state insurance licensing requirements, carrier appointments, and regulatory processes
• Strong attention to detail with the ability to manage multiple priorities, deadlines, and competing requests
• Ability to analyze information, identify discrepancies, and drive timely resolution of licensing-related issues
• Intermediate proficiency with Microsoft Office applications, including Excel
• Ability to work independently while collaborating effectively within a remote team environment
• Medicare, health insurance, or insurance agency operations experience preferred

Benefits

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact