[Hiring] Licensed Customs Broker @International Bridge Inc.

Role Description

You'll be a licensed broker focused on compliance, client partnerships, and building the brokerage. You'll support our entry writers through review, training, and mentoring, and handle entries that need a broker's judgment. Once you're settled in, your work expands into compliance strategy, working with clients and origin partners, and designing the processes behind a growing operation, including new entry processes for high-volume, low-value shipments. We're looking for someone who takes initiative and engages fully in the work. As the brokerage expands, so will the opportunities to grow your role.

What You'll Do

• Help define and document the team's classification, valuation, and compliance positions, so clients receive consistent answers
• Work with clients and origin partners to build compliant data and documentation practices before cargo moves
• Help design new brokerage workflows for high-volume, low-value shipments, from process to SOPs to training
• Work with our product and technology teams to shape the SafePackage compliance platform
• Train, mentor, and review the work of entry writers, building toward a leadership role as you grow
• Handle complex classification and compliance questions, and step in on entries that need a broker's call
• Resolve clearance and compliance issues with clients, carriers, and CBP
• Track CBP rule changes and translate them into practical guidance for the team and clients

Qualifications

• Active U.S. Customs Broker License
• Hands-on customs brokerage experience, including filing CBP Form 3461 (entry/immediate release) and CBP Form 7501 (entry summary) for formal, informal, or consolidated entries
• Strong HTS classification and tariff research skills
• Working knowledge of PGA filing requirements
• Confidence working directly with clients and explaining compliance requirements clearly
• Fluent English, written and spoken; fluent Mandarin preferred
• Sound judgment, curiosity, and a habit of documenting what you know
• A proactive, hands-on approach, and you enjoy working closely with others

Nice to Have

• Experience training or leading entry writers or classification staff
• 5+ years of brokerage experience
• Descartes NetCHB or Magaya/Acelynk experience
• Experience with low-value shipment workflows or building new entry processes
• CTPAT program exposure

Benefits

• 18 days PTO per year, plus paid holidays
• Medical, dental, and vision insurance
• 401(k) with 4% company match