[Hiring] Liability Claims Specialist @Holmes Murphy Insurance

Role Description

Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients.

• Review coverage for commercial auto and general liability claims.
• Adjudicate claims, investigate bodily injury/liability claims, and negotiate settlements using "Best Practices for Claims."
• Maintain accurate loss information and establish/maintain reserves within authority.
• Research and respond to questions and complaints from insureds, claimants, agency partners, and carriers.
• Monitor and control litigated claims, ensuring timely responses and protection of insureds' and carriers' interests.
• Participate in claim reviews and Risk Control Workshops.
• Identify and pursue subrogation and report fraud when applicable.
• Train and mentor Liability Claims Specialists I and II.

Qualifications

• High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU.
• Active state specific adjusters license required or the ability to acquire license within three months of hire.
• 5+ years of adjusting property and casualty claims. Prior agency involvement preferred.
• Knowledge of both general and auto liability coverages, claims processing procedures.
• Ability to perform complex mathematical calculations and learn multiple state insurance regulations.
• Understand and apply claims principles, practices, and insurance coverage interpretation for consulting, evaluating, and resolving claims.
• Contributes to workflows while utilizing resources to deliver a world-class client experience and ensure compliance.
• Fosters relationships by understanding relevant parties, prioritizing problem-solving, and collaborating to deliver impactful solutions.

Benefits

• Paid Parental Leave and supportive New Parent Benefits.
• Company paid continuing Education & Tuition Reimbursement.
• 401k Profit Sharing with annual contributions to every full-time employee’s 401k.
• Generous time off practices in addition to paid holidays.
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities.
• DE&I programs including a paid Diversity Day time off option.
• Consistent merit increase and promotion opportunities.
• Discretionary bonus opportunity.