[Hiring] Learning Management System Administrator @Cotulla Education

Role Description

We are seeking a highly skilled LMS Administrator to manage, configure, and continuously improve our Learning Management System. As a key member of the Technology team, you will serve as the subject matter expert for the LMS platform—ensuring system integrity, providing advanced technical support, and driving adoption across the organization. This role partners closely with our Learning Product team to translate instructional needs into scalable, effective solutions within the LMS.

Key Responsibilities

• LMS Administration & Configuration
  • Own all aspects of LMS administration including user management, roles and permissions, integrations, and platform settings.
  • Manage system upgrades, releases, and patches in coordination with vendors.
  • Monitor system performance, uptime, and data integrity; proactively resolve issues.
  • Maintain clear documentation of system configurations and processes.
  • Manage third-party integrations and single sign-on (SSO) connections.
• Technical Support (Tier 2/3)
  • Serve as the escalation point for complex LMS-related issues.
  • Troubleshoot and resolve issues related to enrollment, grading, access, and integrations.
  • Collaborate with vendors to resolve bugs and system issues.
  • Maintain a knowledge base of solutions and FAQs.
• Learning Product Collaboration
  • Partner with instructional and learning teams on course design and platform capabilities.
  • Support development of scalable course templates and structures.
  • Configure and launch courses, programs, and learning pathways.
  • Translate instructional requirements into LMS functionality.
  • Recommend tools and features to enhance the learner and instructor experience.
• Training & Adoption
  • Deliver training for faculty, staff, and administrators on LMS best practices.
  • Create user guides and documentation for different audiences.
  • Promote platform adoption and increase awareness of LMS capabilities.
• Reporting & Data
  • Generate and analyze LMS reports and learning analytics.
  • Maintain accurate enrollment records and support compliance reporting.

Qualifications

• 3+ years of LMS administration or similar ed-tech platform experience.
• Hands-on experience with a major LMS (Canvas strongly preferred).
• Strong understanding of LMS architecture (courses, roles, permissions, integrations).
• Experience supporting technical systems in a structured IT environment.
• Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Excellent organizational and multitasking abilities.

Requirements

• Experience working with instructional designers or curriculum teams.
• Familiarity with SCORM, xAPI, or other eLearning standards.
• Experience with SSO (SAML, OAuth) and system integrations (SIS, APIs).
• Background in K-12, higher education, or workforce learning environments.

Benefits

• 401(k) and Matching: Secure your future with our competitive retirement savings plan.
• Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
• Life Insurance: Peace of mind with life insurance options.
• Parental Leave: Support for new parents during important life transitions.
• Paid Time Off: Recharge with paid time off to promote work-life balance.
• Employee Assistance Program: Access to resources for personal and professional support.
• Tuition Reimbursement: Invest in your future with financial support for further education.