Lead Zuora Administrator @BigCommerce, Inc.

[Hiring] Lead Zuora Administrator @BigCommerce, Inc.

Apr 02, 2025 - BigCommerce, Inc. is hiring a remote Lead Zuora Administrator. 💸 Salary: $108,000.00 – $183,000.00. 📍Location: USA.

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Role Description

This role involves managing the strategy, planning, deployment, and operational management of the Zuora application, policies, and procedures that support the billing and revenue processes.

Operate as the primary architectural lead on the Zuora billing and revenue systems
Manage all aspects of the Zuora system and integrations with other systems required by the billing process (e.g., Salesforce)
Create and manage the product catalog, revenue recognition rules, journal runs, and EOM reports
Manage Zuora development deployments from development environments to production
Complete bulk imports and exports of data
Maintain strong business relationships with stakeholders from accounting, financial operations, and billing
Work collaboratively with Business Applications teammates to implement best practices
Develop and maintain strong security practices, access controls, and SOX compliance
Responsible for SOX compliance for Zuora, including the implementation and monitoring of internal controls
Create and refine reports, dashboards, and processes to continuously monitor data quality and integrity
Participate in the integration testing and data validation process of Zuora with other enterprise systems
Keep abreast of new Zuora features and functionality, providing recommendations for process improvements
Proactively identify system enhancements and innovative solutions to optimize processes

Qualifications

Minimum Bachelor’s degree required
A trusted business partner with technical prowess
3 - 5 years of experience with Zuora recurring billing software, including implementation and operational expertise
Experience with prevention and management of fraud, including chargebacks
Knowledge of best practices around billing support processes or other equivalent sophisticated billing systems
Ability to troubleshoot and respond quickly and efficiently to billing system issues
Strong technical aptitude and ability to research and solve complex issues independently
Data-driven mindset with the ability to use Excel to analyze data
Proficiency in Microsoft Office, Google for Work applications, and SQL
Strong interpersonal communication and customer service skills
Ability to establish rapport with others and work well as part of a dynamic team
Zuora Administrator certification is preferred but not required
University-level accounting courses and knowledge of generally accepted accounting principles (GAAP) are preferred

Benefits

Be part of a collaborative and innovative team shaping the future of business technology
Work in a dynamic and supportive environment recognized as a "Best Place to Work."
Enjoy competitive benefits and growth opportunities within the organization

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Lead Zuora Administrator @BigCommerce, Inc.

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Salary 💸 $108,000.00 – $183,000.00	Remote Location USA
Job Type full-time	Posted Apr 02, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Lead Zuora Administrator @BigCommerce, Inc.

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