[Hiring] Lead Warranty Claims & Governance Manager @GE Vernova

Role Description

The Lead Warranty Claims and Governance Manager will serve the Global Site Issue Management (GSIM) team and report directly to the NU Global Warranty Leader. The Warranty Manager team is responsible for evaluating and dispositioning warranty claims for GE Gas Power Customers per individual contract terms and conditions. The lead warranty claims and governance manager will also support the NU global warranty leader in establishing the global warranty governance framework.

Qualifications

• Bachelor’s Degree in Engineering from an accredited university
• 3 years’ experience in warranty claims processing (contract terms and conditions, warranty policy)

Requirements

• Execute Customer warranty claim evaluation and disposition in line with Warranty Policy and Standard Work
• Interpret Customer NU Contract Warranty terms and conditions to determine claim validity
• Review technical case resolution to support claim validity and disposition
• Use Lean to drive culture, continuous improvement, and workstream productivity
• Generate ideas to maximize Customer value and GE Gas Power business growth
• Lead the new warranty governance framework operationalization and process improvements

Benefits

• Relocation Assistance Provided: No
• #LI-Remote - This is a remote position