[Hiring] Lead Solutions Engineer @Syndigo

Role Description

The Lead Solutions Engineer is a senior member of the Presales organization, partnering with Account Executives and Solutions Consultants to support complex and strategic sales opportunities. The role focuses on understanding customer requirements and bringing Syndigo solutions to life through tailored, value-focused demonstrations, compelling storytelling, and technical discussions.

• Brings strong product and technical knowledge across Product Information Management (PIM), Master Data Management (MDM), Product Experience Management (PXM), Syndication, data governance, enterprise integration, and digital commerce.
• Leads product demonstrations, technical workshops, and solution discussions.
• Uses storytelling to connect Syndigo’s capabilities to customer challenges, business value, and desired outcomes.
• Works closely with Sales, Solutions Consultants, Product Management, Engineering, Professional Services, Customer Success, and Partners.
• Leads complex, high-impact opportunities with broad discretion, applying deep product and technical expertise to address customer requirements and drive successful sales outcomes.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY:

• Design and deliver tailored, value-driven demonstrations of Syndigo solutions that connect customer requirements to business outcomes.
• Understand customer requirements, data challenges, integration needs, and technology landscapes to determine the appropriate technical and demonstration approach.
• Lead technical discussions across PIM, MDM, PXM, Syndication, data governance, and digital commerce.
• Guide conversations around APIs, enterprise integrations, data flows, and system interactions.
• Partner with Account Executives and Solutions Consultants on complex opportunities, including demonstrations, workshops, technical evaluations, and RFPs/RFIs.
• Serve as a senior technical resource for complex, high-impact opportunities and provide guidance to the broader Presales organization.
• Work with Product Management, Engineering, Professional Services, Customer Success, and Partners to validate complex use cases and support strategic opportunities.

Qualifications

• 8+ years of experience in Solution Engineering, Presales, Solutions Consulting, or a related customer-facing technical role.
• Experience with PIM, MDM, PXM, Syndication, or related enterprise data management solutions.
• Experience leading complex enterprise demonstrations, technical discovery, workshops, and solution discussions.
• Strong knowledge of APIs, enterprise integrations, and cloud-based technologies.
• Experience supporting enterprise customers across Manufacturing, CPG, Retail, and/or Wholesale Distribution.
• Strong understanding of enterprise SaaS technologies, APIs, integrations, cloud technologies, and enterprise data management.
• Strong knowledge of PIM, MDM, PXM, Syndication, data governance, and related enterprise data management capabilities.
• Proven ability to deliver compelling demonstrations and technical presentations to business and technical audiences.
• Experience with Manufacturing, CPG, Retail, and/or Wholesale Distribution and an understanding of their business processes and data challenges.
• Ability to understand complex customer requirements and translate them into relevant solution approaches and demonstrations.
• Ability to independently lead complex, high-impact technical engagements and serve as a subject matter expert within the Presales organization.

Benefits

• Competitive, globally aligned benefits package designed to support well-being, growth, and work-life balance.
• Generous paid time off.
• Health coverage.
• Retirement plans tailored to local markets.
• Learning opportunities through tuition reimbursement.
• Programs like donation matching, volunteer time off, and referral bonuses.
• Flexible perks such as Flex Fridays.

Company Description

Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem—accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across various industries.

• Serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.
• Delivers rich, accurate product content that helps consumers shop online with confidence.
• Helps brands and retailers operate efficient product supply chains.