[Hiring] Lead Mobile Forklift Technician & Trainer @Cox Enterprises

Role Description

Cox Fleet is currently hiring a Lead Mobile Forklift Technician & Trainer to perform preventive maintenance, diagnostics, and repairs on material-handling equipment, as well as medium- and heavy-duty vehicles. This technician will be a high-level field resource with strong electrical, hydraulic, diesel, and mechanical troubleshooting capability. The ideal candidate has hands-on experience servicing forklifts, reach trucks, pallet jacks, and related warehouse equipment, and can work independently while maintaining strong documentation, safety, and customer-service standards. They will be fixing forklifts as a regular tech, onboarding new forklift technicians, and conducting forklift training for all forklift technicians as needed.

Key Technician Responsibilities

• Perform inspections, preventive maintenance, diagnostics, and repairs on light-, medium-, and heavy-duty vehicles and equipment.
• Diagnose and repair diesel and gasoline engines, brakes, suspension, steering, electrical systems, HVAC, hydraulics, and driveline components.
• Service and repair material-handling equipment, including:
  • Raymond 8210 pallet jacks
  • Reach trucks
  • Electric forklifts
  • Hyster equipment
  • Yale equipment
  • Toyota forklifts and material-handling equipment
• Troubleshoot electrical, battery, charging, hydraulic, and control-system issues.
• Complete work orders, inspections, parts requests, and repair documentation accurately and on time.
• Maintain a clean, safe, organized mobile work environment and follow all company and client safety requirements.
• Communicate repair findings, downtime risks, and parts clearly to leadership and customers.
• Support junior technicians with troubleshooting, repair guidance, and technical coaching as needed.
• Maintain required tools, certifications, and ongoing technical training.

Key Trainer Responsibilities

• Mentor experience preferred.
• Able to comprehend written material and communicate orally and in writing and through practice with employees and customers easily and effectively.
• Communication and presentation skills, ability to deliver content effectively.
• Deliver hands-on technical training for light and medium-duty vehicle maintenance and repair.
• Execute structured training programs covering preventive maintenance, diagnostics, and repair procedures.
• Evaluate technician skill levels and provide individualized coaching and development plans.
• Ensure trainees demonstrate safe work practices and compliance with DOT and company standards.
• Track trainee progress and maintain training documentation, certifications, and performance records.
• Travel to different states, up to 50% of the time during training and perform in-field training for new and current forklift technicians.

Qualifications

• High School Diploma/GED and 7 years’ experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; or 9 years’ experience in a related field.
• Eight (8) years of professional technician experience in fleet maintenance, diesel repair, automotive repair, material handling, or forklift service preferred.
• Demonstrated experience with light-, medium-, and heavy-duty equipment maintenance and repair.
• Strong experience diagnosing and repairing electric forklifts, reach trucks, pallet jacks, and other warehouse equipment.
• Working knowledge of hydraulic systems, electrical systems, batteries/chargers, diesel engines, brakes, and preventive maintenance programs.
• Ability to read wiring diagrams, service manuals, and diagnostic information.
• Valid driver’s license with an acceptable driving record.
• Ability to work independently in a mobile or field-service environment.
• Ability to lift, carry, and move tools, parts, and equipment as required for the role.

Preferred Qualifications

• Forklift, material-handling, or manufacturer certifications.
• Experience with Raymond, Hyster, Yale, Toyota, Crown, or similar equipment.
• ASE certifications.
• CDL or experience servicing commercial vehicles.
• Experience using mobile work-order, fleet-management, or maintenance software.

Benefits

• Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year.
• Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.