[Hiring] Lead Field Service Technician @Honeywell

Role Description

As a Lead Field Service Technician here at Honeywell, you will play a critical role in delivering high-quality service and support to our customers by evaluating, testing, and maintaining complex combustion systems and equipment. You will utilize your technical expertise to identify issues and provide exceptional customer service in the field.

You will report directly to our Field Service Manager and work out of our Redmond, WA location on a Remote work schedule. As the Lead Field Service Technician, you will impact customer satisfaction and operational efficiency by:

• Ensuring timely and effective resolution of service requests.
• Supporting continuous improvement initiatives.
• Maintaining strong relationships with customers and internal teams.

You’ll work remotely for our Honeywell facility at various customer locations. Travel is a must, expect 70% to 80% travel requirements.

Qualifications

• Minimum of 3+ years of experience in field service or technical support roles.
• 3+ years technical knowledge of electronic, mechanical, or software systems relevant to Honeywell products experience. PLC knowledge is a plus.
• 3+ years of experience in inspecting complex technical equipment.
• Experience using diagnostic tools and service management software tools.
• Valid driver’s license.
• Must be willing and have the ability to travel 70% to 80% to customer sites domestically and occasionally internationally.

Requirements

• Associate’s or Bachelor’s degree in Engineering, Electronics, or related technical field preferred.
• Experience working in industrial or commercial service environments.
• Ability to work independently and manage time effectively in field assignments.
• Strong problem-solving skills and attention to detail.

Benefits

• Competitive salary.
• Employer subsidized Medical, Dental, Vision, and Life Insurance.
• Short-Term and Long-Term Disability.
• 401(k) match.
• Flexible Spending Accounts.
• Health Savings Accounts.
• EAP and Educational Assistance.
• Parental Leave.
• Paid Time Off (for vacation, personal business, sick time, and parental leave).
• 12 Paid Holidays.