[Hiring] Krio Over the Phone Interpreter @Global Impact Group LLC

Role Description

We are seeking Krio Over-the-Phone Interpreters (OPI) to support our USCIS contract. Krio, an English-based Creole language widely spoken in Sierra Leone and by diaspora communities, is a rare but important language frequently required in asylum and immigration cases.

• Provide real-time Krio ↔ English telephonic interpretation for USCIS interviews, hearings, and asylum proceedings.
• Deliver interpretation with accuracy, neutrality, and professionalism in immigration and legal contexts.
• Maintain confidentiality in line with USCIS/DHS interpreter standards.
• Support both scheduled assignments and urgent/surge requests.
• Participate in training, compliance refreshers, and quality assurance reviews.

Qualifications

• Native or near-native fluency in Krio and English.
• 2+ years of professional interpreting experience (immigration, legal, community, or NGO/government preferred).
• Familiarity with interpreter ethics, confidentiality, and cultural awareness.
• Strong telephone communication skills; ability to remain accurate under pressure.
• Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.

Benefits

• Flexible schedule.
• Opportunity for advancement.
• Training & development.
• Competitive pay: $28–35/hour (rare-language premium).
• Remote work with secure USCIS-approved systems.
• Paid training and professional development.
• Steady workload under a federal contract.
• Opportunities for growth in quality assurance or linguist leadership.

Company Description

Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We provide secure, high-quality language access in 80+ spoken and signed languages for USCIS and other federal agencies.