[Hiring] Key Account Technical Solution Consultant @Intuitive

Role Description

The Key Accounts Technical Solution Consultant plays a critical role within Intuitive’s Digital Implementation team. This role is responsible for the successful technical engagement, deployment, and long-term integration of Intuitive’s digital solutions across Integrated Delivery Networks (IDNs) and other strategic key accounts.

• Partner directly with Key Accounts team to engage and establish trusted relationships with select IDNs and enterprise-level IT, cybersecurity, and digital stakeholders.
• Lead strategic planning and delivery of technical integrations for Intuitive’s complete digital portfolio across multi-site health systems, ensuring long-term scalability and alignment with customer digital roadmaps.
• Define communication strategies, feedback channels, and governance structures that ensure transparent engagement across both executive and technical stakeholders, internally and externally.
• Execute the process of engaging with IDN/Corporate level customer IT Governance processes, including technical review boards, data and AI governance, and networking teams.
• Deliver compelling technical presentations—including digital vision, technical product overviews, data flow, and network topology diagrams—to accelerate approval and prioritization top-down.
• Develop and maintain standardized implementation toolkits for aligned IDNs to define repeatable processes for operationalizing efficient deployment of Intuitive products from the enterprise to the division and/or local hospital levels.
• Develop and maintain a deep technical understanding of Intuitive’s digital portfolio and proactively synthesize and relay field learnings and customer feedback to Product and Engineering partners.
• Track, document, and report progress to Intuitive partners, highlighting outcomes, barriers, and system-level opportunities to increase speed and scale of adoption.
• Interface with data privacy, security, and IT executive leadership to build collaborative partnerships through HealthTech Leader advisory board and other platforms.

Qualifications

• 8+ years of experience in medical technology implementation, enterprise IT consulting, or digital transformation within healthcare.
• Experience with enterprise account management or direct collaboration with strategic sales.
• Proven track record working with large healthcare systems and IDNs at a corporate level.
• Deep understanding of cloud-hosted SaaS platforms, networking infrastructure, healthcare data security, and PACS/EMR interfaces.
• Highly effective communicator with a demonstrated ability to influence without authority.
• Bachelors Degree.

Requirements

• Comfortable working a flexible, dynamic schedule.
• Able to enter surgical and other patient areas.

Benefits

• Market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.
• Remote work options available.