[Hiring] Junior Technical Business Analyst @ICF

Role Description

ICF is seeking a Junior Technical Business Analyst to work within a dynamic and collaborative delivery team environment in our Centralized Operations, Analytics and Technology (COAT) group. The Technical Business Analyst will support technology delivery for the energy efficiency and utility sectors, with a focus on understanding business needs, documenting requirements, supporting testing and validation, analyzing data, and assisting with successful implementation. This role will work closely with project teams, program stakeholders, and ICF subject matter experts to help ensure technology solutions meet business and client needs.

What you will be doing:

• Support technology delivery activities, including requirements gathering and documentation, testing, validation, and implementation support for energy efficiency tracking and reporting solutions.
• Assist with gathering, documenting, and validating business and system requirements.
• Work with project team members and stakeholders to understand business processes and translate needs into clear requirements and supporting documentation.
• Support system and user acceptance testing, including development and execution of test cases, documentation of results, and tracking of identified issues.
• Assist with data analysis, reporting, and validation activities.
• Participate in project meetings and provide clear updates on assigned activities, issues, and dependencies.
• Support end-users through development of training materials and technical assistance.
• Work under the guidance of senior business analysts and project managers to support successful technology delivery.

Qualifications

• Bachelor’s degree in a related field.
• 1+ years of relevant experience in IT business analysis, software delivery, data analysis, or related field.
• Experience or coursework involving requirements gathering and documentation, business process analysis, software testing, or data analysis.
• Proficiency in MS Office products, including Excel, Visio, and PowerPoint.

Requirements

• Familiarity with the software development lifecycle and Agile or other project delivery methodologies.
• Exposure to requirements documentation, use cases, process flows, test plans, or test scripts.
• Familiarity with SQL, HTML, Microsoft Power BI, Cognos, or similar reporting and data tools.
• Experience with issue tracking or project collaboration tools such as Jira.
• Interest in technology solutions supporting energy efficiency, utility, or other complex business programs.

Benefits

• Flexible workplace arrangements, work-life balance.
• Donation matching, volunteer opportunities.
• Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan.