[Hiring] Junior Subrogation Specialist @EXL

Role Description

This work unit is responsible for supporting claim adjusters with various tasks throughout the claim life cycle such as:

• Data entry
• Document management
• Gathering information
• Handling correspondence
• Doing follow-ups

The team is also responsible for:

• Claim matching
• Validating claim or bill information
• Rectifying and updating data errors
• Resolving system-generated errors while adhering to processing guidelines

Responsibilities include:

• Analyze liability issues with claims to determine if there is evidence to pursue recovery from the third party
• Review claim files to identify subrogation potential
• Take appropriate steps for the development, pursuit, and recovery of claims
• Evaluate facts and evidence, liability, amount of damage, and other factors prior to negotiations with other insurance companies to maximize the subrogation recovery and reach agreement on settlements
• Submit files to Arbitration to prevail against adverse parties based on liability or damage analysis
• Refer case and all documents to outside collection agencies and attorneys when necessary
• Must be able to receive a high volume of inbound calls as well as making outbound calls

Qualifications

• Strong interpersonal, verbal, and written communication skills
• Excellent organizational and time management skills
• Ability to multitask and adapt to change in a fast-paced environment
• Accuracy and attention to detail
• Proficient with technology
• Must be able to receive high volume of inbound calls as well as making outbound calls
• Must have excellent typing skills and be able to document the information while receiving an inbound call
• Call center experience is preferred
• College Degree preferred
• Insurance experience is a plus but not required

Requirements

• The posted base salary range is the hiring base salary range for this role: $19.23 - $20.19
• Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position