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Junior Product Trainer
@Eurofins
[Hiring] Junior Product Trainer @Eurofins
Mar 16, 2025 - Eurofins is hiring a remote Junior Product Trainer. 💸 Salary: unspecified. 📍Location: UK.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role can be remote working but regular travel and client visits are expected after completion of training. Working hours are Monday - Friday, 9am - 5pm.
As a Junior Product Trainer, you will report to the Head of IT, and be responsible for the support and successful on-boarding of new and existing clients onto our new online offerings. The core function of the role is to provide client training, support and set-up for all our online offerings.
- Work directly with the Software team to take customer feedback, provide ideas and help innovate our web and mobile offerings.
- Work closely with the sales team to understand the sales pipeline and recently “won” business in order to plan workload.
- Build long lasting relationships with our customers and understand their business processes and requirements in detail.
- Partner closely with our in house development team to deliver new technology and represent the customer in internal meetings.
- Data configuration - handling large volumes of data.
- Meet with new clients to understand their existing testing routines and processes in detail.
- Data gather on behalf of the client to ensure a smooth and timely transition into Eurofins Laboratory systems.
- Set up and configure Eurofins business systems.
- Train and support all key stakeholders in the use of various online and mobile tools to ensure effective use of the transactional processes of these systems (Web Training and On-Site Training).
- Act as the first point of contact for the client on any issues, concerns and technical inputs during the on-boarding process.
- Liaise with other members of the Eurofins team, including the Commercial Team and Business Unit Managers to ensure the successful on-boarding of new clients.
- Be a strong team player demonstrating excellent communication and influencing skills.
- Understand the needs of our Water Hygiene Business.
Qualifications
- Strong presentation, communication and creative skills.
- Good organisational skills.
- Strong interpersonal and relationship building skills.
- Computer literate.
- Technically minded (comfortable with using different web and mobile applications).
- Excellent attention to detail.
Benefits
- Reward and Recognition.
- Health Cash Plan.
- Life Assurance (4 times annual salary).
- Company Pension Plan.
- Employee Assistance Programme – 24/7 confidential support.
- Free car parking.
- Worldwide career opportunities.
- Access to Perkbox for savings on various lifestyle expenses.
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| 📍 | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
All others
All others
|
Salary
💸
unspecified
|
Remote
Location
UK
|
|
Job Type
full-time
|
Posted
Mar 16, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: UK |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
