[Hiring] Journeyman Management Analyst @Advanced Technology Leaders Inc

Role Description

Advanced Technology Leaders, Inc. is seeking qualified applicants to support the Small Business Administration (SBA) in the production implementation, support and operations of its custom solution that leverages the Amazon Web Services (AWS) cloud.

The Journeyman Management Analyst supports the U.S. Small Business Administration (SBA) Unified Lending Platform (ULP) program by assisting with:

• Organizational studies
• Business process analysis
• Workflow evaluation
• Requirements development
• Operational documentation
• Process improvement initiatives

The analyst works with various stakeholders to evaluate existing processes and identify opportunities to improve:

• Operational efficiency
• Effectiveness
• Consistency
• Customer service

The position supports the analysis and documentation of ULP business processes associated with SBA lending operations and related program activities.

Responsibilities & Duties

• Conduct organizational studies and evaluate business operations and processes.
• Analyze workflows and assist management in identifying opportunities to improve efficiency and effectiveness.
• Collect and analyze information, document current and future-state processes, and identify operational gaps.
• Develop practical recommendations for process improvement.
• Gather and document business and functional requirements.
• Develop process maps, workflow diagrams, standard operating procedures, operations manuals, user guides, and other program documentation.
• Support the evaluation and implementation of ULP system and process changes.
• Assist with data collection and analysis, preparation of reports and presentations, and tracking of action items and requirements.
• Participate in meetings, working groups, requirements sessions, process reviews, and operational activities.
• Coordinate information between SBA business stakeholders and ULP technical teams.

Minimum Qualifications

• Bachelor’s degree in business administration/management or comparable experience.
• 1-year relative work experience.
• Ability to work with customers, clients, and employees, and relay technical information in an understandable format.

Preferred Qualifications

• Experience working with geographically distributed teams.
• Experience working with business improvement initiatives.
• Experience supporting a federal government program or government contractor.
• Knowledge of requirements management and traceability.
• Experience supporting software development or information technology programs.
• Experience developing Standard Operating Procedures (SOPs), process guides, or operations manuals.
• Familiarity with Agile software development methodologies.
• Familiarity with Jira or similar requirements and issue-management tools.
• Familiarity with business process modeling or process mapping tools.

Knowledge, Skills & Abilities

• Intensive analytical skills necessary to comprehend real-time issues.
• Comprehension of networking/distributed computing environment concepts.
• Good technical skills with a thorough understanding of data communications and data center technology.
• Strong attention to detail.
• Strong oral and written communication skills.
• Ability to prepare and effectively communicate security policies and standards.
• Advanced problem-solving skills required to find solutions to technically complex problems.

Work Environment

This is a fully remote position supporting the U.S. Small Business Administration (SBA) Unified Lending Platform (ULP). The employee will perform assigned duties from an approved remote work location and must maintain a professional, secure, and distraction-free home office environment.

Physical Demands

• Ability to sit and work at a computer workstation for extended periods.
• Ability to participate in extended virtual meetings and collaborative work activities.
• Ability to occasionally stand, walk, reach, bend, and move within the approved remote workspace.
• Ability to lift or move light office equipment or materials, generally up to approximately 20 pounds.

Travel

As needed.

AAP/EEO Statement

ATL provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status.

Benefits

• Medical, Dental, and Vision Plans offered to all employees.
• 401K plan with up to 4% matching.
• Long-term and Short-term Disability.
• Standard Life Insurance.
• Training and Tuition Assistance.
• Paid Time Off (PTO).

Apply online at www.at-leaders.com and click on Careers.

This position is in support of current opportunities.