[Hiring] Jira & Confluence Administrator / Systems Engineer @ArcheSys Inc

Role Description

ArcheSys is seeking a detail-oriented, hands-on Jira & Confluence Administrator / Systems Engineer to own, optimize, and scale our enterprise Atlassian ecosystem. In this role, you will be responsible for the day-to-day administration, system health, workflow engineering, and integration architecture of Jira Software, Jira Service Management (JSM), and Confluence (Data Center and Cloud). You will bridge the gap between platform operations and software development teams by creating advanced automations, managing marketplace apps, establishing governance guardrails, and integrating Atlassian tools with modern DevOps pipelines and identity providers.

Location: This is a remote position.

Residency Requirement: Candidates MUST have lived in the U.S. for at least 3 of the past 5 years and be authorized to work in the U.S. (Citizen, Permanent Resident, or EAD).

Sponsorship: This position does not offer any type of sponsorship. Candidates must already be authorized to work in the U.S. (e.g., Citizen, Permanent Resident, or EAD).

Clearance: Public Trust Clearance (or ability to obtain)

Key Responsibilities

• Atlassian Administration & Configuration:
  • Configure and maintain Jira Software, Jira Service Management, and Confluence.
  • Build and optimize custom issue types, advanced workflows, permission schemes, screen schemes, field configurations, and project templates.
• Systems Engineering & Platform Health:
  • Monitor system performance, storage utilization, indexing, and uptime across Atlassian Data Center and Cloud instances.
  • Execute routine maintenance, patch management, version upgrades, and backup/restore validations.
• Workflow Automation & Scripting:
  • Design, test, and implement robust automations using Jira Automation rules, ScriptRunner (Groovy), or Python via Atlassian REST APIs.
• Integrations & DevOps Toolchain:
  • Integrate Jira and Confluence with external enterprise systems, including identity providers (Okta, Azure AD, SAML/SSO), CI/CD platforms (CloudBees/Jenkins, GitLab, GitHub), collaboration tools (Slack, Microsoft Teams), and monitoring systems.
• Marketplace App & Plugin Lifecycle:
  • Evaluate, test, license, and govern third-party Atlassian Marketplace apps.
  • Manage vendor upgrades and deprecations.
• Data Migration & Governance:
  • Support data cleanup initiatives, instance consolidations, project archiving, and Cloud-to-Cloud or Data Center-to-Cloud migration planning and execution.
• End-User Enablement & Support:
  • Provide tier 2/3 technical support for Atlassian tool users.
  • Resolve permission or workflow bottlenecks.
  • Write clear technical documentation/SOPs in Confluence.
  • Conduct admin-led enablement sessions for development and project management teams.

Qualifications

• 4–7 years of dedicated experience administering, engineering, and supporting Jira and Confluence in mid-to-large enterprise environments.
• In-depth technical mastery of Jira Software, Jira Service Management, and Confluence administration (both Data Center and Atlassian Cloud architectures).
• Strong hands-on experience authoring Groovy scripts in ScriptRunner, building complex Jira native automations, and interacting with Atlassian REST APIs using Python or Bash.
• Working familiarity with underlying operating systems (Linux/RHEL), relational databases (PostgreSQL, MySQL, or Oracle), and basic networking/reverse proxies (NGINX, Apache).
• Experience configuring SAML 2.0, SSO, LDAP/Active Directory, and Atlassian Access / Cloud Guard.
• Solid understanding of how Jira connects into modern Agile/DevOps workflows.

Preferred Certifications & Qualifications

• Atlassian Certified Professional (ACP-100 / ACP-120: Jira Administrator for Data Center or Cloud)
• CompTIA Security+ or AWS Certified Cloud Practitioner / Solutions Architect – Associate
• Atlassian Certified in Managing Jira Service Projects (ACP-400 / ACP-420)
• Atlassian Certified Professional (ACP-200 / ACP-220: Confluence Administrator)

Additional Requirements

• A willingness to continually learn and adapt to the evolving technology landscape.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• All work must be conducted within the U.S., excluding U.S. territories.
• You must be legally authorized to work in the U.S. now and in the future without sponsorship.
• As the US Government is our clientele, you may be required to obtain a public trust or security clearance.
• Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.

Benefits

• Competitive salary and benefits package, including health, dental, and vision insurance, retirement plan, and generous paid time off.
• Opportunity to work with a talented team of professionals on exciting and innovative projects.
• Flexible work arrangements, including remote work options.
• Continuous learning and development opportunities, including access to training resources and professional development programs.
• A collaborative, inclusive work environment that values diversity and encourages growth.